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Publication - Progress report

New NHS complaints handling procedure: first year review

Published
26 March 2019
Topic
Health and social care
ISBN
9781787816152

First year experience of NHS boards of the new complaints handling procedure (CHP) implemented in April 2017.

Supporting documents

The New Model NHS Complaints Handling Procedure – Review of First Year
File type
40 page PDF
File size
501.3 kB
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