Transport Scotland cloud hosting services: FOI release

Information requested

I wish to submit a request to the organisation around their hosting contract(s) with 3rd party providers.

The type of contract I wish to see is below:

1. Dedicated hosting- Managed environment

2. Co-Location- hosting allows a business to still own their own server equipment; however, instead of storing it in their own data centre, they instead are able to store it in rented space in a colocation hosting centre.

3. Cloud Hosting- Cloud hosting services provide hosting for websites on virtual servers, which pull their computing resources from extensive underlying networks of physical web servers. Not all of these will be applicable to the organisation.

For the different types of hosting services, can you provide me with the following information:

1. Type of hosting – Dedicated, Co-Location, Cloud Hosting, Other?
2. Who is the supplier of the contract? If possible can you also provide me with the name of the vendor, if applicable?
3. What is the annual contract value for each contract?
4. What type of cloud environment?

Private Cloud- a distinct and secure cloud based environment in which only the specified client can operate.

Public Cloud - where cloud services are provided in a virtualized environment, constructed using pooled shared physical resources, and accessible over a public network such as the internet.

Hybrid- integrated cloud service utilising both private and public clouds to perform distinct functions within the same organisation.

5. What is the original start date of the contract agreement? If there are more than one contract please provide me with the start date for each contract.

6. What is the actual expiry date of the contract agreement? If there are more than one contract please provide me with the expiry date for each contract.

7. When will the organisation plan to review this contract? If there are more than one contract please provide me with the review date for each contract.

8. What is the contract period in years? Please include whether the agreement has any extension periods?

9. What services are provided under the contract? Please do not put hosting information such as web hosting, file storage, hosted application. The more information the better,

10. Can you please provide me with the contract officer responsible for this contract? Complete contact details if possible name, title, contact email and number.

Response

I have provided the requested information for the following Transport Scotland systems:

Transport Scotland Website

1. Type of hosting – Dedicated, Co-Location, Cloud Hosting, Other?
Cloud Hosting – Purchasing Azure

2. Who is the supplier of the contract? If possible can you also provide me with the name of the vendor, if applicable?
SoftCat

3. What is the annual contract value for each contract?
The amount paid each year varies with usage, but is around £9,000

4. What type of cloud environment?
Public Cloud

5. What is the original start date of the contract agreement? If there are more than one contract please provide me with the start date for each contract.
Open ended – Purchased through SVAR – SVAR procured through SG Framework

6. What is the actual expiry date of the contract agreement? If there are more than one contract please provide me with the expiry date for each contract.
January 2023

7. When will the organisation plan to review this contract? If there are more than one contract please provide me with the review date for each contract.
Process underway to move from SoftCat to the new SVAR contract holder, Computacenter

8. What is the contract period in years? Please include whether the agreement has any extension periods?
See details of the SVAR information at Software value added re-seller framework - https://www.gov.scot/publications/software-value-added-reseller-services-framework-sp-21-034/

9. What services are provided under the contract? Please do not put hosting information such as web hosting, file storage, hosted application. The more information the better,
Purchasing access to Azure Cloud hosting infrastructure

10. Can you please provide me with the contract officer responsible for this contract? Complete contact details if possible name, title, contact email and number.
Jon Griffiths, Head of Digital Engagement - digitalcomms@transport.gov.scot

Road Safety Scotland Website

1. Type of hosting – Dedicated, Co-Location, Cloud Hosting, Other?
Cloud Hosting

2. Who is the supplier of the contract? If possible can you also provide me with the name of the vendor, if applicable?
Datavita

3. What is the annual contract value for each contract?
£1,009.44 (excluding VAT)

4. What type of cloud environment?
Public Cloud

5. What is the original start date of the contract agreement? If there are more than one contract please provide me with the start date for each contract.
1/4/23

6. What is the actual expiry date of the contract agreement? If there are more than one contract please provide me with the expiry date for each contract.
31/3/24

7. When will the organisation plan to review this contract? If there are more than one contract please provide me with the review date for each contract.
1/3/24

8. What is the contract period in years? Please include whether the agreement has any extension periods?
The original contract covered multiple Scottish Government websites and started in May 2020 for 1 year with optional 2 x 1 year extensions. It is now operating on a rolling annual basis.

9. What services are provided under the contract? Please do not put hosting information such as web hosting, file storage, hosted application. The more information the better,
Provision of a secure Virtual Machine with endpoint protection hosting the website, protected by a virtual Firewall with connectivity to the internet.

10. Can you please provide me with the contract officer responsible for this contract? Complete contact details if possible name, title, contact email and number.
Kenny McCalman, Digital Communications Manager, kenneth.mccalman@gov.scot

Fareshare

1. Type of hosting – Dedicated, Co-Location, Cloud Hosting, Other?
Dedicated server hosting.

2. Who is the supplier of the contract? If possible can you also provide me with the name of the vendor, if applicable?
The supplier is PDMS Limited, Global House, Isle of Man Business Park, Douglas. IM2 0QZ. The subcontractor is Euclid Limited, Euclid House, Parklands Business Park, Denmead, Hampshire. PO7 6XP.

3. What is the annual contract value for each contract?
£410,000.00 (Net)

4. What type of cloud environment?
Private Cloud

5. What is the original start date of the contract agreement? If there are more than one contract please provide me with the start date for each contract.
27/03/2018

6. What is the actual expiry date of the contract agreement? If there are more than one contract please provide me with the expiry date for each contract.
The current agreed extension will take the contract end date to 27/03/2026.

7. When will the organisation plan to review this contract? If there are more than one contract please provide me with the review date for each contract.
n/a. The contract was last reviewed 27/09/2023 where we requested the final 2 year extension.

8. What is the contract period in years? Please include whether the agreement has any extension periods?
4 years with optional extension periods of +2 years and +2 years. We are currently in year 6 of the contract and have agreed the final 2 year extension.

9. What services are provided under the contract? Please do not put hosting information such as web hosting, file storage, hosted application. The more information the better,
This system provides an allocation and reimbursement payment system for the national concessionary travel schemes. System delivery and implementation in accordance with all Core Technical and Contractual Requirements as per the invitation to tender, supporting 200,000,000 Transactions, system interfaces and business and usual system development and improvements.

10. Can you please provide me with the contract officer responsible for this contract? Complete contact details if possible name, title, contact email and number.
Allison Lindsay, Product Development Manager, allison.lindsay@transport.gov.scot Debbie Walker, Operations Manager, Debbie.walker@transport.gov.scot

HOPS

1. Type of hosting – Dedicated, Co-Location, Cloud Hosting, Other?
Dedicated server hosting.

2. Who is the supplier of the contract? If possible can you also provide me with the name of the vendor, if applicable?
Unicard Ltd, Peartree Business Centre, Ferndown, Wimborne. BH21 7PT

3. What is the annual contract value for each contract?
£328,017.95 (Net)

4. What type of cloud environment?
Private Cloud

5. What is the original start date of the contract agreement? If there are more than one contract please provide me with the start date for each contract.
10/02/2021

6. What is the actual expiry date of the contract agreement? If there are more than one contract please provide me with the expiry date for each contract.
09/02/2025

7. When will the organisation plan to review this contract? If there are more than one contract please provide me with the review date for each contract.
11/11/2024

8. What is the contract period in years? Please include whether the agreement has any extension periods?
4 years with optional extension periods of +1 years and +1 years. We are currently starting year 4 of the contract.

9. What services are provided under the contract? Please do not put hosting information such as web hosting, file storage, hosted application. The more information the better,
This is an ITSO (smart ticketing standard) data back office operating and processing system. System delivery and implementation in accordance with all Core Technical and Contractual Requirements as per the invitation to tender, supporting 10,000 ISAMs; 15 Shell OIDs; 350,000,000 Transactions, 75 IPE's, H2H Interfaces, 10 POST Interfaces, 2 CMS Interfaces, 3 Card Production Interfaces, full Part 11 integration and Technical Requirements and all Mobile App Requirements.

10. Can you please provide me with the contract officer responsible for this contract? Complete contact details if possible name, title, contact email and number.
Allison Lindsay, Product Development Manager, allison.lindsay@transport.gov.scot, Debbie Walker, Operations Manager, Debbie.walker@transport.gov.scot

Freebus.scot Site

1. Type of hosting – Dedicated, Co-Location, Cloud Hosting, Other?
Cloud hosting.

2. Who is the supplier of the contract? If possible can you also provide me with the name of the vendor, if applicable?
Website technical maintenance is provided by The Leith Agency, and the hosting service is provided by SoftCat.

3. What is the annual contract value for each contract?
Suppliers are in place under off-contract spend. Technical maintenance services cost approximately £7,800 (NET) per year, and hosting services cost approximately £5,000 (NET) per year.

4. What type of cloud environment?
Public Cloud

5. What is the original start date of the contract agreement? If there are more than one contract please provide me with the start date for each contract.
N/A

6. What is the actual expiry date of the contract agreement? If there are more than one contract please provide me with the expiry date for each contract.
N/A

7. When will the organisation plan to review this contract? If there are more than one contract please provide me with the review date for each contract.
A review of the technical maintenance arrangement is being undertaken ahead of the 2024/25 financial year.

8. What is the contract period in years? Please include whether the agreement has any extension periods?
N/A

9. What services are provided under the contract? Please do not put hosting information such as web hosting, file storage, hosted application. The more information the better,
Services are associated with the technical maintenance and hosting costs of the freebus.scot website. This ensures the public have sufficient and clear information on the Young Persons’ Free Bus Travel Scheme, which was implemented in January 2021. This includes troubleshooting, maintenance of Azure SQL Database and WordPress services, CSR certification, etc. Hosting services include maintenance of Azure Cloud subscription, ensuring web content remains accessible to the public.

10. Can you please provide me with the contract officer responsible for this contract? Complete contact details if possible name, title, contact email and number.
Gillian Kelly – gillian.kelly@transport.gov.scot

AMPS

1. Type of hosting – Dedicated, Co-Location, Cloud Hosting, Other?
AMPS is Cloud Hosted on Azure.

2. Who is the supplier of the contract? If possible can you also provide me with the name of the vendor, if applicable?
Trustmarque.

3. What is the annual contract value for each contract?
£290,000

4. What type of cloud environment?
Private Cloud

5. What is the original start date of the contract agreement? If there are more than one contract please provide me with the start date for each contract.
Circa 2018

6. What is the actual expiry date of the contract agreement? If there are more than one contract please provide me with the expiry date for each contract.
None

7. When will the organisation plan to review this contract? If there are more than one contract please provide me with the review date for each contract.
Early 2024

8. What is the contract period in years? Please include whether the agreement has any extension periods?
Not Known

9. What services are provided under the contract? Please do not put hosting information such as web hosting, file storage, hosted application. The more information the better,
Not Known

10. Can you please provide me with the contract officer responsible for this contract? Complete contact details if possible name, title, contact email and number.
John Flynn, john.flynn@transport.scot

Traffic Scotland

1. Type of hosting – Dedicated, Co-Location, Cloud Hosting, Other?
The Traffic Scotland website is cloud hosted. All other Traffic Scotland systems are sub-systems are hosted on dedicated on premises servers. The hosting services are secured through the Traffic Scotland Systems Contract (TSSC) - https://www.find-tender.service.gov.uk/Notice/025361-2022

2. Who is the supplier of the contract? If possible can you also provide me with the name of the vendor, if applicable?
Cubic Transportation systems Ltd.

3. What is the annual contract value for each contract?
£21,600 for hosting services.

4. What type of cloud environment?
The Traffic Scotland website is hosted on a private cloud. This question is not applicable to the remainder of the systems.

5. What is the original start date of the contract agreement? If there are more than one contract please provide me with the start date for each contract.
04 October 2022

6. What is the actual expiry date of the contract agreement? If there are more than one contract please provide me with the expiry date for each contract.
04 October 2027

7. When will the organisation plan to review this contract? If there are more than one contract please provide me with the review date for each contract.
At least twelve months prior to the expiry of the initial contract term.

8. What is the contract period in years? Please include whether the agreement has any extension periods?
The TSSC will run unto the 4 October 2027, with the possibility of a further two single-year extensions, resulting in a maximum contract expire/renewal date of 4 October 2029..

9. What services are provided under the contract? Please do not put hosting information such as web hosting, file storage, hosted application. The more information the better,
The TSSC contract provides maintenance and support services for all of the Traffic Scotland systems and subsystems to support operations from the Traffic Scotland National Control Centre.

10. Can you please provide me with the contract officer responsible for this contract? Complete contact details if possible name, title, contact email and number.
Transport Scotland Procurement: ts_procurement_mailbox@transport.gov.scot

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