Social Media platforms used by the Account in Bankruptcy team: FOI release

Information requested

1) Do you use a social media management platform?
2) If so, what tools do you use?
3) How much do you spend annually on a Social media management tool?
4) Which month & year does your contract with your supplier end?
5)Do you use a social listening / media monitoring platform?
6) If so, what tools do you use?
7) How much do you spend annually on a social listening / media monitoring tool?
8) Which month & year does your contract with your supplier end?
9) Who is the senior officer in charge of these contracts?

Response

1) Yes.

2) Oneclusive track and manage media mentions and social activity, based on set criteria on behalf of the Accountant in Bankruptcy. I have attached a link to their website. Oneclusive website

3) The Accountant in Bankruptcy license is derived from the Scottish Government Media Services Framework (Ref: SP-20-002). The total spend under this Framework will be published by the Framework owner, however we cannot disclose the Accountant in Bankruptcy specific license cost as this is commercially sensitive. Please see the explanation below.

4) Precise Media Monitoring Limited(now Oneclusive) hold a contract with Scottish Government: Scottish Government Media Services Framework (Ref: SP-20-002). This agreement runs from 1st September 2021 to 31st August 2025. Accountant in Bankruptcy pay an annual license fee as part of this contract. Our current licence runs from 11 October 2023 to 10 October 2024.

5) Yes.

6) Please see answer to question 2.

7) Please see answer to question 3.

8) Please see answer to question 4.

9) The Chief Executive Richard Dennis is the senior official responsible for all public spend at the Accountant in Bankruptcy.

While our aim is to provide information whenever possible, in this instance we are unable to provide some of the information at points 3) and 7) that you have requested because an exemption under section 33(1)(b) (Commercial Interests) of FOISA applies to that information. This exemption applies because disclosure of this particular information would, or would be likely to, prejudice substantially the commercial interests of the of the current contracted supplier. Disclosing this information would be likely to significantly harm their commercial business.

This exemption is subject to the 'public interest test'. Therefore, taking account of all the circumstances of this case, we have considered if the public interest in disclosing the information outweighs the public interest in applying the exemption. We have found that, on balance, the public interest lies in favour of upholding the exemption. We recognise that there is some public interest in release as part of open and transparent government and to help account for the expenditure of public money . However, this is outweighed by the public interest in the ability to procure and ensure that the Scottish Government can gain best value contracts consistently.

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