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Information request and response under the Freedom of Information (Scotland) Act 2002.
As per my records the Capita contract has expired. I would like to know whether this contract is still valid or replaced by any other supplier.
The answer to your question, related to request 202200329705 is the Maintenance and Support and Premium level Software Assurance contract for our Mitel telephony platform under Capita Business Services Ltd expires on the 31 March 2024. At this time there is no replacement contract in place for the Maintenance and Support and Premium level Software Assurance of our Mitel telephony platform.
In April 2023, BT were awarded contract for SWAN (www.scottishwan.com) replacing Capita Business Services Ltd, however, existing contracts can run under Capita Business Services Ltd until 31 March 2026.
The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at http://www.gov.scot/foi-responses.
Please quote the FOI reference
Central Enquiry Unit
Phone: 0300 244 4000
The Scottish Government
St Andrews House