Late trains between Glasgow and Edinburgh statistics: FOI release

Information request and response under the Freedom of Information (Scotland) Act 2002


Information requested

  • The number of trains in the last five financial years between Glasgow Queen Street- Edinburgh Waverley that have (a) arrived later than 5 minutes than scheduled (b) more than 30 minutes later than scheduled (C) More than an hour late (D) Cancelled completely
  • The number of trains in the last five financial years between Glasgow Central- Edinburgh Waverley that have (a) arrived later than 5 minutes than scheduled (b) more than 30 minutes later than scheduled (C) More than an hour late (D) Cancelled completely

Response

While our aim is to provide information whenever possible, in this instance we are unable to provide some the information you have requested because an exemption under section 17(1) Information not held, of FOISA applies to that information. The reason why this exemptions applies is set out in the Annex to this letter.

The information we do hold in relation to your request is the number of Edinburgh-Glasgow trains which have met the Public-Performance-Measure (PPM) (arrived within five minutes). This information is provided by ScotRail to Transport Scotland as part of standard reporting requirements:-

Year to 31st March Trains planned Trains which: PPM
  E & G Arrived within 5 minutes Didn't arrive within 5 minutes  
2017 35,671 31,790 3,881 89.1%
2018 41,149 35,640 5,509 86.6%
2019 41,525 35,528 5,997 85.6%
2020 41,429 35,124 6,305 84.8%
2021 23,916 22,301 1,615 93.2%

ANNEX

This is a formal notice under section 17(1) of FOISA that the Scottish Government does not have not hold the requested data as the franchise agreement does not obligate the franchisee to provide this information.

You may wish to contact ScotRail for the requested information. They can be contacted via: - www.scotrail.co.uk/about-scotrail/contact-us.

Overall performance information for ScotRail is available on-line, at the Office of Road and Rail (ORR) Data Portal (Table 3.18). An on-line link to this table can be found via:
https://dataportal.orr.gov.uk/statistics/performance/passenger-rail-performance/table-3114-publicperformance-measure-by-operator-and-sector-periodic/.

It includes ScotRail’s Public Performance Measure (PPM) information on both a by-period and a moving-annual-average basis.

Also, ScotRail publishes quite detailed information for each four week period on by-station and bysector PPM. This information is published at stations, and is also available on-line, via:
https://www.scotrail.co.uk/performance-and-reliability.

About FOI

The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at http://www.gov.scot/foi-responses.

Contact

Please quote the FOI reference
Central Enquiry Unit
Email: ceu@gov.scot
Phone: 0300 244 4000

The Scottish Government
St Andrews House
Regent Road
Edinburgh
EH1 3DG

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