Local Area Network (LAN) contract: FOI release

Information requested

Can I please make a request under the Freedom of Information Act and I would like to request the following information about the organisation’s Local Area Network (LAN) environment. 

Please can you send me the organisation’s Local Area Network (LAN) contract, which may include the following:

Support and Maintenance- e.g. switches, router, software etc

Managed- If this includes services than just LAN
1. Contract Type: Managed or Maintenance
2. Existing Supplier: Who is the current supplier?
3. Annual Spend for each supplier: What is the annual average spending on the supplier above? If there is more than one supplier, please split the annual averages spent for each supplier.
4. Number of Users: Please can you provide me with the number of users this contract covers. Approximate number of users will also be acceptable.
5. Number of Sites: The number of sites, where equipment is supported by each contract.
6. Hardware Brand: What is the hardware brand of the LAN equipment?
7. Contract Description: Please provide me with a brief description of the overall contract.
8. Contract Duration: What is the duration of the contract is and can you please also include any extensions this may include.
9. Contract Expiry Date: When does the contract expire?
10. Contract Review Date: When will the organisation be planning to review the contract?
11. Responsible Officer: Contact details including name, job title, contact number and email address?

If the contract is managed by a 3rd party e.g. Can you please provide me with
1. Existing Supplier: Who is the current supplier?
2. Number of Users: Please can you provide me with the number of users this contract covers. Approximate number of users will also be acceptable.
3. Number of Sites: Estimated/Actual number of sites the LAN covers.
4. Contract Type: Managed, Maintenance, Installation, Software
5. Hardware Brand: What is the hardware brand of the LAN equipment?
6. Contract Description: Please provide me with a brief description of the overall contract.
7. Contract Duration: What is the duration of the contract is and can you please also include any extensions this may include.
8. Contract Expiry Date: When does the contract expire?
9. Contract Review Date: When will the organisation be planning to review the contract?
10. Responsible Officer: Who within the organisation is responsible for each of these contract(s) please provide me with contact details including name, job title, contact number and email address?

Response

Managed- If this includes services than just LAN
1. Maintenance
2. GCICOM Freedom Communications provide maintenance for the switches.
3. The annual maintenance cost for the provision of the LAN is £30,019.00.
4. The managed ICT service is provided to 14,000 users.
5. One hundred and forty one.
6. Alcatel-Lucent Enterprise
7. Please see the answer to question 1.
8. Five year maintenance contract with direct support access for software and TAC knowledge for core switches, access switches and wireless controllers.
9. December 2025.
10. December 2025
11. Mark Hagart, Head of iTECS Data Centres and Network Services (DCNS). Telephone 0131 244 6648 email mark.hagart@gov.scot

If the contract is managed by a 3rd party e.g. Can you please provide me with
1. Answered above.
2. Answered above.
3. Answered above.
4. Answered above.
5. Answered above.
6. Answered above.
7. Answered above.
8. Answered above.
9. Answered above.
10. Mark Hagart - Head of iTECS Data Centre & Network Services (DCNS).

About FOI
The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at http://www.gov.scot/foi-responses.