Scottish Government Local Area Network (LAN) environment: FOI release

Information requested

The organisation’s Local Area Network (LAN) contract, which may include the following:

• Support and Maintenance- e.g. switches, router, software etc
• Managed- If this includes services than just LAN.

Response

The answers to your questions regarding the Scottish Government Local Area Network (LAN) environment are contained in the attached Annex below your questions.
1. Contract Type: Managed or Maintenance
A. Maintenance
2. Existing Supplier: Who is the current supplier?
A. GCICOM Freedom Communications provide maintenance for the switches.
3. Annual Spend for each supplier: What is the annual average spending on the supplier above? If there is more than one supplier please split the annual averages spend for each supplier.
A. The annual maintenance cost for the provision of the LAN is £30,019.00.
4. Number of Users: Please can you provide me with the number of users this contract covers.  Approximate number of users will also be acceptable.
A. The managed ICT service is provided to 12,000 users.
5. Number of Sites: The number of sites, where equipment is supported by each contract.
A. One hundred and thirty eight.
6. Hardware Brand: What is the hardware brand of the LAN equipment?
A. Alcatel-Lucent Enterprise
7. Contract Description: Please provide me with a brief description of the overall contract.
A. Please see the answer to question 1.
8. Contract Duration: What is the duration of the contract is and can you please also include any extensions this may include.
A. Five year maintenance contract with direct support access for software and TAC knowledge for core switches, access switches and wireless controllers.
9. Contract Expiry Date: When does the contract expire?
A. December 2025.
10. Contract Review Date: When will the organisation is planning to review the contract?
A. December 2025
11. Responsible Officer: Contact details including name, job title, contact number and email address?
A. [redacted], Head of iTECS Data Centres and Network Services (DCNS). Telephone 0131 [redacted] email [redacted]@gov.scot
12. If the LAN maintenance is included in-house please include the following information:
If the contract is managed by a 3rd party e.g. Can you please provide me with
1. Existing Supplier: Who is the current supplier? 
A. Answered above.
2. Number of Users: Please can you provide me with the number of users this contract covers. Approximate number of users will also be acceptable.
A. Answered above.
3. Number of Sites: Estimated/Actual number of sites the LAN covers.
A. Answered above.
4. Contract Type: Managed, Maintenance, Installation, Software
A. Answered above.
5. Hardware Brand: What is the hardware brand of the LAN equipment?
A. Answered above.
6. Contract Description: Please provide me with a brief description of the overall contract.
A. Answered above.
7. Contract Duration: What is the duration of the contract is and can you please also include any extensions this may include.
A. Answered above.
8. Contract Expiry Date: When does the contract expire?
A. Answered above.
9. Contract Review Date: When will the organisation is planning to review the contract?
A. Answered above.
10. Responsible Officer: Who within the organisation is responsible for each of these contract(s) please provide me with contact details including name, job title, contact number and email address?
A. [redacted] - Head of iTECS Data Centre & Network Services (DCNS).

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