Publication - FOI/EIR release

Disclosure Scotland: Downgrades and service outages of IT systems: FOI release

Published: 25 Nov 2019
Part of:
Public sector

Information request and response under the Freedom of Information (Scotland) Act 2002

Published:
25 Nov 2019
Disclosure Scotland: Downgrades and service outages of IT systems: FOI release
FOI reference: FOI/19/02422
Date received: 29 Oct 2019
Date responded: 21 Nov 2019
Information requested

Any information on downgrading or service outages of IT systems in the last six months at Disclosure Scotland.
Following clarifications:
1. By downgrades, I mean systems operating at a different level of functionality than originally intended.
2. By service outages, I mean unplanned outages, so if this is covered by another request then please feel free to disregard.

Response

I enclose a copy of all of the information you requested.
The answer to your question is:

1. By downgrades, I mean systems operating at a different level of functionality than originally intended
There was no IT system downgrade during the 6 months from May to October as we transferred off BT and onto the new IT system.

2. By service outages, I mean unplanned outages, so if this is covered by another request then please feel free to disregard.
This information is provided under FOI Request 19_02419.

About FOI

The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at http://www.gov.scot/foi-responses.

Contact

Please quote the FOI reference
Central Enquiry Unit
Email: ceu@gov.scot
Phone: 0300 244 4000

The Scottish Government
St Andrews House
Regent Road
Edinburgh
EH1 3DG