Disclosure Scotland: Downgrades and service outages of IT systems: FOI release

Information requested

Any information on downgrading or service outages of IT systems in the last six months at Disclosure Scotland.
Following clarifications:
1. By downgrades, I mean systems operating at a different level of functionality than originally intended.
2. By service outages, I mean unplanned outages, so if this is covered by another request then please feel free to disregard.

Response

I enclose a copy of all of the information you requested.
The answer to your question is:

1. By downgrades, I mean systems operating at a different level of functionality than originally intended
There was no IT system downgrade during the 6 months from May to October as we transferred off BT and onto the new IT system.

2. By service outages, I mean unplanned outages, so if this is covered by another request then please feel free to disregard.
This information is provided under FOI Request 19_02419.

About FOI

The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at http://www.gov.scot/foi-responses.