Disclosure Scotland: Downgrades and service outages of IT systems: FOI release

Information request and response under the Freedom of Information (Scotland) Act 2002


Information requested

Any information on downgrading or service outages of IT systems in the last six months at Disclosure Scotland.
Following clarifications:
1. By downgrades, I mean systems operating at a different level of functionality than originally intended.
2. By service outages, I mean unplanned outages, so if this is covered by another request then please feel free to disregard.

Response

I enclose a copy of all of the information you requested.
The answer to your question is:

1. By downgrades, I mean systems operating at a different level of functionality than originally intended
There was no IT system downgrade during the 6 months from May to October as we transferred off BT and onto the new IT system.

2. By service outages, I mean unplanned outages, so if this is covered by another request then please feel free to disregard.
This information is provided under FOI Request 19_02419.

About FOI

The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at http://www.gov.scot/foi-responses.

Contact

Please quote the FOI reference
Central Enquiry Unit
Email: ceu@gov.scot
Phone: 0300 244 4000

The Scottish Government
St Andrews House
Regent Road
Edinburgh
EH1 3DG

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