Scotrail, reliability and punctuality for off-peak and peak services: FOI release

Information request and response under the Freedom of Information (Scotland) Act 2002.

Information requested


Scotrail’s reliability and punctuality broken down by off-peak and peak services, for the previous 12 months.




Public Performance Measure (PPM) is a measure of the punctuality and reliability of passenger trains in Britain. It is the percentage of scheduled trains which successfully run their entire planned route, calling at all timetabled stations, and arrive at their terminating station 'on time, or within five minutes of the scheduled destination arrival time.
This information is captured in Rail Industry periods which are 4 weekly rather than calendar months and is provided to Transport Scotland within the Franchise Report.
The Scottish Government only hold off peak PPM information for the Suburban West. However, further information on ScotRail’s PPM can be found on their website at:


About FOI

The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at

foi-19-01277 Information requested


Please quote the FOI reference
Central Enquiry Unit
Phone: 0300 244 4000

The Scottish Government
St Andrews House
Regent Road

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