ChargePlace Scotland Network maintenance: FOI release

Information requested

i) the total number of ChargePlace Scotland electric vehicle charge points

ii) the number of ChargePlace Scotland electric vehicle charge points which are currently broken awaiting repair

iii) the number of ChargePlace Scotland electric vehicle charge points currently awaiting repair which have been broken for three months or longer

iv) the number of ChargePlace Scotland electric vehicle charge points currently awaiting repair which have been broken for six months or longer

v) and the average length of time between a ChargePlace Scotland electric vehicle charge point being reported faulty and its being repaired. If this information could be mined from ChargePlace Scotland's installation roll-out to 31 March 2019, that would be most helpful.

Response

i) At the time of writing there are 989 public charge points on the ChargePlace Scotland (CPS) Network.

ii) At the time of writing 63 chargepoints are currently broken awaiting repair. This equates to just over 6% of the network.

iii) 3 units have been broken for longer than 3 months. These can be identified on the CPS map as chargepoints 51494, 50681, 50200.

iv) 1 unit has been broken for longer than 6 months. This is chargepoint 50681.

v) While our aim is to provide information whenever possible, in this instance the costs of locating, retrieving and providing the information requested for (v) would exceed the upper cost limit of £600. This is because the CPS system raises fault tickets either when charge points are reported as faulty by a member of the public, or by the charge point itself. With regards to tickets raised by the charge point itself, these can occur if the unit is faulty or if the communications signal between the charge point and the CPS Charge Point Network Operator (CPNO) service drops out even for a short period of time. As a consequence, there are a large number of fault report tickets generated every month that do not identify a chargepoint which is genuinely out of service as distinguished from those where comms have dropped for a short period. Thus, to retrieve the information you have requested, would require a significant amount of time and resource and far exceed the upper cost limit of £600. Under section 12 of FOISA public authorities are not required to comply with a request for information if the authority estimates that the cost of complying would exceed the upper cost limit, which is currently set at £600 by Regulations made under section 12.

About FOI
The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at http://www.gov.scot/foi-responses.