- 29 Oct 2018
Date received: 27 September 2018
Date responded: 25 October 2018
- Copies of Scotrail/ Abellio’s EFQM assessments for each of the years they have been carried out. The Scottish Government do not hold Abellio’s EFQM assessments, although I have included the certificate to certify that this has been carried out.
- Copies of the results of Scotrail Abellio’s employee satisfaction survey for each year it has been shared. Please find in my response of 23/10/2018 to your other Freedom Of Information request.
- Copies of all minutes and agendas for the Scotrail stakeholder advisory panel since the beginning of the franchise.
Copies of the results of stakeholder perception surveys for Scotrail/ Abellio.
The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at http://www.gov.scot/foi-responses
Please quote the FOI reference
Central Enquiry Unit
Phone: 0300 244 4000
The Scottish Government
St Andrew's House