Number of breakdown calls received on highways network: EIR release

Information request and response under the Environmental Information (Scotland) Regulations 2004.

FOI reference: FOI/18/02672
Date received: 25 September 2018  
Date responded: 12 October 2018
Information requested

You asked for “I would like to request the following information under the Freedom of Information act:

  1. The number of breakdown calls received on your highways network broken down by month for the years 2016, 2017 and 2018 to date.
  2. The number of vehicles recovered on your highways network, broken down by month for the years 2016, 2017 and 2018 to date.
  3. The road on your highways network which received the highest number of breakdown calls in 2016, 2017 and 2018 to date, and the number of calls received.”

For questions 1 and 3, please see the attached exel spreadsheet for details about calls made to the Traffic Scotland service in respect of breakdowns for the periods requested. Please note that not all breakdowns are reported via Traffic Scotland as motorists may contact breakdown services direct. 

We are unable to provide information for question 2 about the number of vehicles recovered on the network as there are often occasions where breakdowns occur and Traffic Scotland are  unaware of the recovery firm attending. Some information is held but this does not cover the entire network as requested and as such we do not hold the information in the format requested. Under the terms of section 17(1) of FOISA (information not held) we are not required to provide information we do not have.

About FOI

The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at
FOI-18-02672 - Annex - related documents


Please quote the FOI reference
Central Enquiry Unit 
Phone: 0300 244 4000

The Scottish Government 
St Andrew's House 
Regent Road 

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