Publication - FOI/EIR release

Percentage of Disclosure Scotland certificates sent within 14 days: FOI release

Published: 3 Oct 2018
Part of:
Public sector

Information request and response under the Freedom of Information (Scotland) Act 2002.

Published:
3 Oct 2018
Percentage of Disclosure Scotland certificates sent within 14 days: FOI release
FOI reference: FOI/18/02573  
Date received: 19 September 2018  
Date responded: 3 October 2018
 
Information requested
 

Disclosure Scotland's Service Level Agreement is to send 90% of disclosure certificates within 14 days. I would like any information, including documents, on the percentage of disclosure certificates sent within 14 days in each of the last five years. Information should be broken down for each year and if possible, for each type of disclosure form (basic, standard, enhanced, PVG Scheme). 

Response
 

The breakdown you requested is shown in the table below:- 

Application Type

2013

2014

2015

2016

2017

Basic

97.09%

86.99%

99.96%

99.95%

99.96%

Standard/Enhanced

86.50%

79.25%

99.66%

98.35%

99.28%

PVG Scheme

86.80%

85.85%

99.74%

99.18%

99.53%

Total

94.15%

85.98%

99.91%

99.81%

99.89%

Note: Processing times used to calculate above percentages exclude valid exception time (such as time an application spent with a Force as part of a force enquiry or time waiting for a response from an applicant where an application has been incorrectly filled out).

About FOI
 
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Contact

Please quote the FOI reference
Central Enquiry Unit 
Email: ceu@gov.scot
Phone: 0300 244 4000

 
The Scottish Government 
St Andrew's House 
Regent Road 
Edinburgh 
EH1 3DG