Percentage of Disclosure Scotland certificates sent within 14 days: FOI release
- Published
- 3 October 2018
- Topic
- Public sector
Information request and response under the Freedom of Information (Scotland) Act 2002.
Date received: 19 September 2018
Date responded: 3 October 2018
Disclosure Scotland's Service Level Agreement is to send 90% of disclosure certificates within 14 days. I would like any information, including documents, on the percentage of disclosure certificates sent within 14 days in each of the last five years. Information should be broken down for each year and if possible, for each type of disclosure form (basic, standard, enhanced, PVG Scheme).
The breakdown you requested is shown in the table below:-
| Application Type |
2013 |
2014 |
2015 |
2016 |
2017 |
| Basic |
97.09% |
86.99% |
99.96% |
99.95% |
99.96% |
| Standard/Enhanced |
86.50% |
79.25% |
99.66% |
98.35% |
99.28% |
| PVG Scheme |
86.80% |
85.85% |
99.74% |
99.18% |
99.53% |
| Total |
94.15% |
85.98% |
99.91% |
99.81% |
99.89% |
Note: Processing times used to calculate above percentages exclude valid exception time (such as time an application spent with a Force as part of a force enquiry or time waiting for a response from an applicant where an application has been incorrectly filled out).
Contact
Please quote the FOI reference
Central Enquiry Unit
Email: ceu@gov.scot
Phone: 0300 244 4000
The Scottish Government
St Andrew's House
Regent Road
Edinburgh
EH1 3DG
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