Digital Directorate: staffing numbers and pay banding: FOI release

1.   The total staffing numbers for the running and maintenance of the ITSM tool, Assyst (Axios Systems) that is currently used by the Scottish Government?
2.   The current pay banding of the staff employed to run and maintain the said ITSM tool?
3.   The total staff cost for the running and maintenance of the ITSM tool, Assyst that is currently used by the Scottish Government?
4.   Break down of the job titles of the staff who run and maintain Assyst on a daily basis?

I enclose a copy of most of the information you requested.

REQUEST 1 – Three staff

REQUEST 2 - Band B

REQUEST 3 - £113,672

Costs are rounded to the nearest pound and include employer's pension contributions and employer's National Insurance contributions, as well as professional supplements.

REQUEST 4 - IT Service Delivery Manager, Senior IT Support Analyst, IT Support Analyst.