List of the ten most overcrowded train services: FOI release

Information request and response under the Freedom of Information (Scotland) Act 2002.

FOI reference: FOI/18/02021
Date received: 27 July 2018
Date responded: 9 August 2018

Information requested

A list of the ten most overcrowded services. Including (for each service):

  • stations of origin and destination,
  • scheduled departure time,
  • passenger seating capacity,
  • percentage of passengers required to stand
  • and the maximum safe passenger limit.


I enclose a copy of some of the information you requested. This is provided within the attached Annex A.

You also requested, as follows:

  • Please also provide the total number of occurrences where passengers have been refused boarding due to overcrowding

While our aim is to provide information whenever possible, in this instance Transport Scotland does not have the information you have requested.

About FOI

The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at

foi-18-02021 Annex.pdf


Please quote the FOI reference

Central Enquiry Unit
Phone: 0300 244 4000

The Scottish Government
St Andrew's House
Regent Road

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