IT system failures at Transport Scotland from 2007-present: FOI release

Information request and response under the Freedom of Information (Scotland) Act 2002.


FOI reference: FOI/18/01988
Date received: 24 July 2018 
Date responded: 20 August 2018
 
Information requested

You asked for a breakdown of any and all IT system failures at Transport Scotland from 2007-present.


You later helpfully clarified system failures as meaning “significant failures such as… complete outages or any failure that hinders Transport Scotland to carry out its duties or has a material impact on any of the travel infrastructure or routes under its jurisdiction.”

Release 

While our aim is to provide information whenever possible, in this instance Transport Scotland does not hold some of the information you have requested, holding no information older than 1st September 2012.

However, please see Annex A for a breakdown of system outages since 1st September 2012. We do not consider that any of the events described at that Annex had a material impact on any of the travel infrastructure or routes under our jurisdiction.

About FOI

The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at https://www.gov.scot/foi-responses

FOI-18-01988 - related documents

Contact

Please quote the FOI reference
Central Enquiry Unit 
Email: ceu@gov.scot  
Phone: 0300 244 4000 
The Scottish Government 
St Andrew's House 
Regent Road 
Edinburgh 
EH1 3DG

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