IT system failures at Transport Scotland from 2007-present: FOI release
Information request and response under the Freedom of Information (Scotland) Act 2002.
FOI reference: FOI/18/01988
Date received: 24 July 2018
Date responded: 20 August 2018
Information requested
You asked for a breakdown of any and all IT system failures at Transport Scotland from 2007-present.
You later helpfully clarified system failures as meaning “significant failures such as… complete outages or any failure that hinders Transport Scotland to carry out its duties or has a material impact on any of the travel infrastructure or routes under its jurisdiction.”
Release
While our aim is to provide information whenever possible, in this instance Transport Scotland does not hold some of the information you have requested, holding no information older than 1st September 2012.
However, please see Annex A for a breakdown of system outages since 1st September 2012. We do not consider that any of the events described at that Annex had a material impact on any of the travel infrastructure or routes under our jurisdiction.
About FOI
The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at https://www.gov.scot/foi-responses
Contact
Please quote the FOI reference
Central Enquiry Unit
Email: ceu@gov.scot
Phone: 0300 244 4000
The Scottish Government
St Andrew's House
Regent Road
Edinburgh
EH1 3DG
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