Publication - FOI/EIR release

Telephony and Network contracts: FOI release

Published: 19 Jan 2018
Directorate:
Digital Directorate
Part of:
Public sector
Information request and response under the Freedom of Information (Scotland) Act 2002.
Published:
19 Jan 2018
Telephony and Network contracts: FOI release

FOI reference: FOI/17/03072
Date received: 21 December 2017
Date responded: 18 January 2018

Information requested

You asked for information on Telephony and Networks contracts, duration and estimated costs.

  1. Current Lines (Analogue, ISDN VOIP, SIP etc) Provider - Please can you provide me with the name of the supplier for the contract?

  2. Fixed Line- Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers?

  3. Fixed Line- Contract Duration- the number of years the contract is for each?

  4. Type of Lines- Please can you split the type of lines per each supplier? PTSN, Analogue, SIP?

  5. Number of Lines- Please can you split the number of lines per each supplier? SIP trunks, PSN Lines, Analogue Lines?

  6. Minutes/Landline Provider- Supplier's name (NOT Mobiles) if there is not information available please can you provide further insight into why?

  7. Minutes/Landline Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract?

  8. Minutes Landline Monthly Spend- Monthly average spend. An estimate or average is acceptable?

  9. Minutes Landline Contract Duration: the number of years the contract is with the supplier?

  10. Number of Extensions- Please state the number of telephone extensions the organisation currently has. An estimate or average is acceptable?

  11. Fixed Broadband Provider- Please can you provide me with the name of the supplier for the contract?

  12. Fixed Broadband Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers?

  13. Fixed Broadband Annual Average Spend- Annual average spend for each broadband provider. An estimate or average is acceptable?

  14. WAN Provider- please provide me with the main supplier(s) if there is not information available please can you provide further insight into why?

  15. WAN Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers?

  16. Contract Description: Please can you provide me with a brief description of the contract?

  17. Number of sites: Please state the number of sites the WAN covers. Approx. will do?

  18. WAN Annual Average Spend- Annual average spend for each WAN provider. An estimate or average is acceptable?

  19. Internal Contact: please can you send me there full contact details including contact number and email and job title?

If there is more than one supplier for each contract please can you separate the contract dates and spend for each supplier. Also if no information can be provided for each of the key data types please explain why there is no information.

The contracts with multiple suppliers do not contain a central contract with either provider. Individual lines have individual rolling contracts and are not co-termed.

Response

Please find the information you requested below:

Contract 1

1. Current Lines (Analogue, ISDN VOIP, SIP etc) Provider - Please can you provide me with the name of the supplier for the contract?

  • Vodafone
  • BT

2. Fixed Line- Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers?

No central contract is currently held with either provider. Individual lines have individual rolling contracts and are not co-termed.

3. Fixed Line- Contract Duration- the number of years the contract is for each?

There are currently no fixed line contracts.

4. Type of Lines- Please can you split the type of lines per each supplier? PTSN, Analogue, SIP?

Total lines Analogue ISDN SIP
Vodafone 375 1176 0
BT 168 269 0

5. Number of Lines- Please can you split the number of lines per each supplier? SIP trunks, PSN Lines, Analogue Lines?

Response is contained in Question 4.

Contract 2

6. Minutes/Landline Provider- Supplier's name (NOT Mobiles) if there is not information available please can you provide further insight into why?

See Contract 1 for response.

7. Minutes/Landline Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract?

See Contract 1 for response.

8. Minutes Landline Monthly Spend- Monthly average spend. An estimate or average is acceptable?

  • Vodafone: £12,000
  • BT: £3,000

9. Minutes Landline Contract Duration: the number of years the contract is with the supplier?

See Contract 1

10. Number of Extensions- Please state the number of telephone extensions the organisation currently has. An estimate or average is acceptable?

10,500

Contract 3

11. Fixed Broadband Provider- Please can you provide me with the name of the supplier for the contract?

  • BT Business Broadband
  • Virgin Media Broadband

12. Fixed Broadband Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers?

There is no central contract held with suppliers. Individual lines have individual rolling contracts and are not co-termed.

13. Fixed Broadband Annual Average Spend- Annual average spend for each broadband provider. An estimate or average is acceptable?

  • BT: £63,000
  • VMB: £10,000

Contract 4

14. WAN Provider- please provide me with the main supplier(s) if there is not information available please can you provide further insight into why?

Capita SWAN

15. WAN Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers?

26 October 2018 (with option to extend for a further three years)

16. Contract Description: Please can you provide me with a brief description of the contract?

Provision of site to site IPVPN connectivity services and access to Scottish public sector shared services community.

17. Number of sites: Please state the number of sites the WAN covers. Approx. will do?

130

18. WAN Annual Average Spend- Annual average spend for each WAN provider. An estimate or average is acceptable?

£1.9 million

19. Internal Contact: please can you send me there full contact details including contact number and email and job title?

Head of Technical Services, 0131 244 5293

About FOI

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Contact

Please quote the FOI reference

Central Enquiry Unit
Email: ceu@gov.scot
Phone: 0300 244 4000

The Scottish Government
St Andrew's House
Regent Road
Edinburgh
EH1 3DG