Contract for server hardware maintenance: FOI release

Information request and response under the Freedom of Information (Scotland) Act 2002.

FOI reference: FOI/17/01742
Date received: 27 July 2017
Date responded: 17 August 2017

Information requested

Specific ICT contract(s) for Server Hardware Maintenance, Server Virtualisation Licenses and Maintenance and Storage Area Network (SAN) Maintenance/Support which may include:

  • Server Hardware Maintenance- contracts relating to the support and maintenance of the organisation's physical servers.

  • Virtualisation Licensing (VMware, Solaris, Unix, Linux, Windows Server)

  • Virtualisation Maintenance/Support (VMware, Solaris, Unix, Linux, Windows Server)

  • Storage Area Network Maintenance/Support (EMC, NetApp etc)

For each of the types of server ICT contracts above can you please send me the following data types:

  1. Contract Title: Please provide me with the contract title.

  2. Contract Type: Please can you provide me with one or more contract types the contract relate to: Server Hardware, Virtualisation, SAN (Storage Area Network).

  3. Existing/Current Supplier: Please provide me with the supplier name for each contract.

  4. Hardware Brand: Please state the hardware brand of the servers related to the contract with supplier e.g. Hardware Maintenance could be Dell, IBM etc

  5. Operating System / Software (Platform): (Windows, Linux, Unix, Vsphere, AIX, Solaris etc.) Please state the operating system used by the organisation.

  6. Annual Average Spend: Please provide me with the annual average spend for this contract?

  7. Contract Duration: (Please can you also include notes if the contract includes any contract extension periods.)

  8. Contract Expiry Date: Please can you provide me with the date of when the contract expires.

  9. Contract Review Date: (An approximate date of when the organisation is planning to review this particular contract.)

  10. Purchase of Servers: Could you please provide me with the month and year in which most/bulk of servers where purchased.

  11. Number of Physical Server: Please can you provide me with the number of physical servers.

  12. Number of Virtual Servers: Please can you provide me with the number of Virtual servers.

  13. Brief Contract Description: I require a brief description of the service provided under this contract. Please don't just put maintenance I need at least a sentence.

  14. Internal Contact: (The person from within the organisation that is responsible for reviewing and renewing this particular contract. Please include their full name, job title, direct contact number and direct email address.)

If there is more than one supplier for these contract can you, please split the contract individually for each supplier. So the information above which I am requesting is for each supplier.

If this service is part of a managed contract please can you send me the contract information for this managed service including Hardware Brand, Number of Users, Operating System, and contact details of the internal contact responsible for this contract.


In reference to Question 1 (Contract Title); there are no ICT Contract Titles.

For questions 2-13, please see Annex A.

In reference to Question 14 (Internal Contact):

Name: Jason Grainger Position: Acting IT Manager Email:

About FOI

The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at

FOI 1701742 - Contract Types - Annex - Information.pdf


Please quote the FOI reference

Central Enquiry Unit
Phone: 0300 244 4000

The Scottish Government
St Andrew's House
Regent Road

Back to top