Employee grievance and discipline policies/procedures: FOI release

Information request and response under the Freedom of Information (Scotland) Act 2002.

Information requested

  1. A copy of your current and previous employee grievance and discipline policies/procedures, along with associated guidance that was issued alongside them
  2. Dates when each version was live


I enclose a copy of all of the information you requested. This includes the following documents:

Doc No. Policy Document Dates When Live
1. Grievance Fairness at Work Policy From September 2010 to 21 April 2022
(Note – this policy remained live for cases that
started prior to 21 April 2022 for the handling of those cases to
2. Grievance Handling of Harassment Complaints Involving
Current or Former Ministers
From December 2017 to December 2022
3. Grievance Grievance Policy From 21 April 2022
4. Grievance Grievance Procedure From 21 April 2022
5. Grievance Grievance Procedure Flowchart From 21 April 2022
6. Grievance Raising Concerns about Behaviour Route Map From 21 April 2022
7. Grievance Current Procedure for Making a Formal
Complaint about a Minister or Former
Minister’s behaviour
From December 2022
8. Grievance Guidance to Support the Procedure for Formal
Complaints about a Minister
From February 2022
9. Grievance Intranet Guidance – Resolving Grievances at Work Current Intranet Guidance
10. Grievance Intranet Guidance – Using Early Intervention to Address Concerns Current Intranet Guidance
11. Grievance Intranet Guidance – Facilitated Conversations Current Intranet Guidance
12. Grievance Intranet Guidance - Mediation Current Intranet Guidance
13. Discipline Previous Discipline Policy Pre-November 2015
14. Discipline Current Discipline Policy From November 2015
15. Discipline Intranet Guidance – Discipline Procedures Current Intranet Guidance
16. Standards of Behaviour Standards of Behaviour Policy – Intranet Guidance Current Intranet Guidance

Please note that as at the date of the request, SG had changed provider for our formal mediation service from Visit Scotland to the Civil Service Mediation Service but such change had not been reflected in our intranet guidance. We have updated guidance to reflect changes to the provider and have provided copies of the current guidance.

About FOI

The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at http://www.gov.scot/foi-responses.

FOI - 202300360324 - Grievance documents 2-7
FOI - 202300360324 - Grievance documents 8-12
FOI - 202300360324 - Discipline documents 1-3
FOI - 202300360324 - Standards of Behaviour Policy


Please quote the FOI reference
Central Enquiry Unit
Email: ceu@gov.scot
Phone: 0300 244 4000

The Scottish Government
St Andrews House
Regent Road

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