Publication - Consultation paper

Consultation on Draft Order to revise the procedures for complaints about social work

Published: 29 Sep 2015
Part of:
Health and social care
ISBN:
9781785446894

To seek views on the Draft Order to revise the procedures for complaints about social work to allow the Scottish Public Services Ombudsman (“the SPSO”) to consider complaints in relation to social work under their model Complaints Handling Procedures.

18 page PDF

453.2 kB

18 page PDF

453.2 kB

Contents
Consultation on Draft Order to revise the procedures for complaints about social work
Consultation on Draft Order to Amend the Scottish Public Services Ombudsman Act 2002

18 page PDF

453.2 kB

Consultation on Draft Order to Amend the Scottish Public Services Ombudsman Act 2002

1. This consultation seeks your views on the draft Order to amend the Scottish Public Services Ombudsman Act 2002 to allow the Scottish Public Services Ombudsman (“the SPSO”) to investigate complaints in relation to the substance of social work decisions. The draft Order also amends the Public Services Reform (Scotland) Act 2010 in relation to the sharing of information by the Care Inspectorate with the SPSO; and amends the Social Work (Scotland) Act 1968 to abolish the existing system of local authority social work complaints and allow a model complaints handling procedure prepared by the SPSO to be introduced.


Contact

Email: Mike Liddle