Publication - Factsheet

Approved regulator complaints: consultation responses

Published: 20 November 2018
Directorate: Justice Directorate
Part of: Business, industry and innovation, Law and order

Results from a targeted stakeholder consultation into the handling of complaints against regulators of licensed legal service providers.

We carried out a targeted stakeholder consultation between June and August 2018, to inform the development of a regulatory framework for handling complaints against approved regulators of licensed legal service providers.

The consultation document and responses are attached below.

Approved regulators: complaints handling: consultation document

File type: 5 page PDF
File size: 248.8 kB

Consultation responses

Approved regulators: scottish legal complaints commission response

File type: 15 page PDF
File size: 754.6 kB

Approved regulators: SLCC consumer panel response

File type: 1 page PDF
File size: 152.9 kB

Approved regulators: Law Society of Scotland response

File type: 6 page PDF
File size: 166.6 kB

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Consultation responses

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