Publication - FOI/EIR release

Adult disability payments: FOI release

Published: 12 December 2023
Topic: Public sector
FOI reference: FOI/202300382737
Date received: 4 October 2023
Date responded: 1 November 2023

Information request and response under the Freedom of Information (Scotland) Act 2002

Information requested

Policies and procedures regarding timescales of adult disability payments being looked at.

Response

Our commitment in Our Charter is to handle clients’ applications and enquiries as quickly as we can. A link to Our Charter is below: https://www.socialsecurity.gov.scot/reporting/publications/our-charter

For applications where Special Rules for Terminal Illness apply, these are processed in a different way and we aim to deal with these within 7 working days.

About FOI

The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at http://www.gov.scot/foi-responses.

Contact

Please quote the FOI reference
Central Enquiry Unit
Email: ceu@gov.scot
Phone: 0300 244 4000

The Scottish Government
St Andrews House
Regent Road
Edinburgh
EH1 3DG

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