Health & Social Care Staff Experience Survey 2023

Footnotes

1. iMatter 2023 Data File Tabs: ‘Staff Groupings’ and ‘Demographic Profile’

2. Components included are My Experience as an Individual, My Team/My Direct Line Manager, My Organisation in the questionnaire. See Appendix 3 for details.

3. Timing for Action Plan completion reduced from 12 weeks to 8 weeks.

4. iMatter 2023 Data File ‘Significance Testing’ tabs: ‘EEI Score’, ‘Testing Components’ and ‘Boards’

5. Boards not achieving a response rate of 60% or more in 2017, 2018 or 2019 did not receive an EEI score

6. 1,309 staff responded to iMatter in 2023, 1,159 in 2022 and 1,068 in 2021.

7. From 2017 to 2019 there was a response rate threshold of 60%. An EEI score and report were only published if that threshold was achieved. NR within the table indicates no report was issued.

8. New questions added in 2023

9. iMatter 2023 Data File tabs: ‘SGS Components’ and ‘Significance Testing Boards’

10. iMatter 2023 Data File ‘Staff Groupings Scores’ tab

11. iMatter 2023 Data File tabs: ‘SGS Components’ and ‘Significance Testing Boards’

12. iMatter 2023 Data File ‘Staff Groupings Scores’ tab

13. Question Wording Changes

In 2021 the wording changed for two components within ‘My Organisation’:

• ‘I have confidence and trust in senior managers responsible for the wider organisation’ changed to ‘I have confidence and trust in Board members who are responsible for my organisation’
• ‘I feel senior managers responsible for the wider organisation are sufficiently visible changed’ to ‘I feel that Board members who are responsible for my organisation are sufficiently visible’

14. iMatter 2023 Data File tabs: ‘SGS Components’ and ‘Significance Testing Boards’

15. iMatter 2023 Data File ‘Staff Groupings Scores’ tab

16. iMatter 2023 Data File tabs: ‘SGS Components’ and ‘Significance Testing Boards’

17. iMatter 2023 Data File ‘Staff Groupings Scores’ tab

18. Scores are calculated based on the number of responses for each point on the scale (Strongly Agree to Strongly Disagree) multiplied by its number value (6 to 1). These scores are added together and divided by the overall number of responses to give the score to show level of engagement.

19. It is noted that the movement in Health Improvement Scotland EEI score is rounded to 2 points from 82 to 80 and this is a fairly significant movement.

20. iMatter 2023 Data File ‘Significance Testing’ tabs: ‘EEI Score’, ‘Testing Components’ and ‘Boards’

21. iMatter 2023 Data File ‘Response Rate by Method’ tab