Health & Social Care Staff Experience Survey 2023

Independent report by Webropol providing detailed information and analysis of staff experience in health and social care across Scotland during 2023


Appendix 9: Mapping Staff Governance Standard

iMatter Staff Experience Component iMatter Questions KSF*
SG1: Well Informed
Visible & Consistent Leadership My direct line manager is sufficiently approachable. I feel Board Members who are responsible for the wider organisation and are sufficiently visible. C1
Sense of Vision, Purpose & Values I understand how my role contributes to the goals of the organisation. C1
Role Clarity I am clear what my duties and responsibilities are. C2
Clear, Appropriate & Timeously Communication I get the information I need to do my job well. C1
SG2: Appropriately Trained and Developed
Learning & Growth I am given the time and resources to support my learning and growth. C2
Performance Development & Review I get enough helpful feedback on how well I do my work. C2
Access to Time & Resources I have sufficient support to do my job well. C2
Recognition & Rewards I feel appreciated for the work I do. C2
SG3: Involved in decisions
Confidence & Trust in Management I have confidence and trust in my direct line manager. I have confidence and trust in Board Members responsible for the wider organisation. C6
Listened to & Acted Upon I am confident my ideas and suggestions are listened to. I am confident my ideas and suggestions are acted upon. C4
Partnership Working I feel involved in decisions relating to my organisation. C4
Empowered to Influence I feel involved in decisions relating to my job. I feel involved in decisions relating to my team. C4
SG4: Treated Fairly & Consistently, with Dignity & Respect, in an Environment where Diversity is Valued
Valued as an Individual I am treated with dignity and respect as an individual. C8
Effective Team Working My team works well together. C5
Consistent Application of Employment Policy & Procedures I am treated fairly and consistently. C6
Performance Management I am confident performance is managed well within my team. I am confident performance is managed well within my organisation. C5
SG5: Provided with a Continuously Improving and Safe Working Environment, Promoting the Health and Wellbeing of Staff, Patients and the Wider Community
Appropriate Behaviours & Supportive Relationships I get the help and support I need from other teams and services within the organisation to do my job. C6
Job Satisfaction My work gives me a sense of achievement. C5
Assessing Risk & Monitoring Work Stress & Workload I feel my direct line manager cares about my health & wellbeing. C3
Health & Wellbeing Support I feel my organisation cares about my health & wellbeing. C3

* KSF – Agenda for Change Knowledge Skills Framework

Contact

Email: NationaliMatterTeam@gov.scot

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