7. Survey Response
The response rate for the survey is the number of forms returned as a percentage of the number of people in the sample. In total, 604,127 surveys were sent out and 160,372 were returned completed, giving an overall response rate of 27 per cent.
This section describes the differences in response rates by a range of variables. Many of these differences were also evident in previous surveys, and were taken into account when the sample sizes were calculated – see Section 4 on Sample Design for more information about this.
Method of Response
Of the 160,372 respondents, 52 per cent sent their surveys back by post with 47 per cent completing the survey online. Three hundred and forty-two people completed their survey via the telephone (Table 6) and thirteen people completed their survey via the language line.
|Method||Number of questionnaires completed||Questionnaires completed (%)|
Response Rates for GP Practices
The response rate was relatively consistent across practices of all sizes (Table 7).
|GP Practice List Size||Total number of forms sent out||Number of Responses||Response rate (%)|
|2,500 to 4,999||170,870||43,248||25|
|5,000 to 7,499||162,307||42,771||26|
|7,500 to 9,999||115,146||31,471||27|
Response rates for Health and Social Care Partnerships
Response rates by Health and Social Care Partnership are shown in Table 8. The highest response rate was 41 per cent; achieved in Orkney. The lowest response rate was for Glasgow City (18 per cent).
|Partnership||Total number of forms sent out||Number of responses||Response rate (%)|
|Argyll and Bute||15,247||5,119||34|
|Clackmannanshire and Stirling||15,907||4,811||30|
|Dumfries and Galloway||14,842||5,308||36|
|Perth and Kinross||12,917||4,460||35|
Response Rate by Deprivation
Those who were sent a survey were assigned to a deprivation quintile based on their postcode using the 2016 Scottish Index of Multiple Deprivation (SIMD). As seen in previous surveys, the response rate was lower for people living in deprived areas. The response rate ranged from 18 per cent for people living in the most deprived areas to 34 per cent for people living in the least deprived areas (Table 9).
|SIMD Quintile||Total number of forms sent out||Number of Responses||Response rate (%)|
|1 (Most deprived)||154,012||27,183||18|
|5 (Least deprived)||89,754||30,665||34|
Response Rate by Urban / Rural Location
Respondents were assigned to an Urban / Rural category based on their postcode using the Scottish Government’s 2016 six-fold Urban / Rural classification. The response rate ranged from 21 per cent of people living in large urban areas to 37 per cent of people living in remote rural areas (Table 10).
|Urban / Rural Category||Total number of forms sent out||Number of Responses||Response rate (%)|
|Large urban areas||244,666||52,314||21|
|Other urban areas||184,014||48,677||26|
|Accessible small towns||42,715||12,617||30|
|Remote small towns||16,677||5,245||31|
Response Rate by Age Group 
The response rate increased with age and was highest in the 65+ age group (48 per cent). This compared to a response rate of 11 per cent for those aged 17-24 (Table 11).
|Age Group||Total number of forms sent out||Number of Responses||Response rate (%)|
|17 to 24||65,378||7,021||11|
|25 to 34||104,902||12,244||12|
|35 to 44||97,687||16,371||17|
|45 to 54||104,747||25,553||24|
|55 to 64||99,677||36,299||36|
Response Rate by Sex 5
The response rate was higher for females (30 per cent) than it was for males (23 per cent) (Table 12).
|Gender||Total number of forms sent out||Number of Responses||Response rate (%)|