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General Enquiries

Experience Panels

Register Online

Freephone: 0800 029 4974 (includes language line translation)

Text: Prefix 18001

SMS: 07467 447375

British Sign Language (BSL) users can contact us via http://contactscotland-bsl.org.

Experience Panels

Have Your Say. Join Experience Panels and help us shape the new Scottish social security system.

Register online by 12 May 2017.

The Scottish Government will become responsible for some of the benefits currently paid out by the Department for Work and Pensions (DWP).  

We want to work with people who have recent experience of receiving these benefits so that we can design a new social security system with – and for – the people of Scotland.

Find out more about the Experience Panels and what taking part will involve.

Consultation on Social Security in Scotland

People across Scotland were given the chance to help shape the country’s first ever social security system by responding to a 13-week consultation. 

In total, 521 responses were received from individuals and a wide range of organisations.

The independent analysis of the consultation responses along with the Scottish Government's response is now available.

Social Security

Our overarching aim is to create a social security system in Scotland that is based on dignity, fairness and respect.  This will be system that helps to support those who need it and when they need it.

The Joint Ministerial Working Group on Welfare was set up as the vehicle for the transfer of social security powers under the Scotland Act 2016.

Our new social security system will be built with and for the people of Scotland. We are committed to working with and involving organisations and those with the lived-experience of receiving benefits in the ongoing debates and decisions and hearing about what matters to them.

Transferring the devolved benefits to Scotland requires a large programme of transition, of a scale unseen since devolution.   

Our top priority is to ensure the safe and secure transition of the devolved benefits to those who receive them without people experiencing any interruption of services.

Read more about the background to Scotland's new social security system.