7. Conclusions & Next Steps
As the Board meetings were carried out in December 2019 and January 2020 and therefore in the second half of the second year of the new organisational Duty of Candour changes, some insight was gained into changes planned and further improvements. Many agreed that the first year reporting was not consistent due to a number of factors, and that the second year will be improved.
The Scottish Government appreciates the feedback provided by everyone who took part in this review. It appreciates the willingness to share views and opinions as well as the opportunity to conduct honest discussions around thoughts and feelings of the new organisational Duty of Candour implementation. The input received from everyone has helped gain a better understanding of the challenges introduced by the new organisational Duty of Candour. This report identifies progress and good practice, as well as challenges that will now be considered. The Scottish Government will continue the work with health and social care service providers in order to help drive continued improvement in terms of implementation, handling and feedback of annual reporting of Duty of Candour.