Adult Disability Payment: Service Level Agreement between The Secretary of State for Work and Pensions and Scottish Ministers

Service Level Agreement between The Secretary of State for Work and Pensions and Scottish Ministers in respect of Adult Disability Payment


21. Technical Capabilities

21.1 Each Party will, as soon as reasonably practicable, inform the other Party of any proposed changes to its IT environment that would Impact on the delivery of ADP. Each Party will thereafter co-operate with the other to minimise the impact that such changes may have on delivery of ADP. Incident management processes are detailed within the '[Redacted]' and '[Redacted]' and the '[Redacted]' as referenced in Section 4 (Derivation) of this Agreement.

Contact

Email: formalagreements@socialsecurity.gov.scot

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