Publication - Advice and guidance

Coronavirus (COVID-19): care home staffing and escalation resources

Templates that can be used by care homes to identify factors that may impact on the health, safety and wellbeing of residents.

Published:
4 Jun 2020
Coronavirus (COVID-19): care home staffing and escalation resources

Introduction

Scottish Government officials have been working with representatives of the Care Inspectorate, SSC, Scottish Care and care home providers to produce a number of resources which will support care homes to identify factors that may impact on the health, safety and wellbeing of residents as a result of the COVID-19 pandemic. It is recognised that changes to staffing models may be necessary during the pandemic for a variety of reasons including increasing complexity/needs of residents, requirements to implement social distancing measures or reduction in staff availability due to absence. There may also be a need for increased clinical input to care homes as a result of COVID-19 as described  in the Cabinet Secretary letter and associated guidance published on May 17 2020. 

The safety huddle template (download below)

This template should be used daily in every care home. It has been developed for use in care and residential homes during the COVID-19 pandemic and provides a consistent framework on which to present an overview of activity and staffing requirements within the care home local context, and to identify any associated risks. The information should be used by providers to mitigate risk locally using business continuity plans and also to report information required by HPS and  the local Health and Social Care Partnerships oversight group as described in the Cabinet Secretary letter and associated guidance published 17 May. This will ensure a national approach to reporting to the Care Inspectorate, HPS and local Health and Social Care Partnerships.

The professional judgement staffing template (download below)

This template provides a consistent approach to identifying staffing requirements where no electronic roster system is available. It can be used to determine real time staffing requirements within the local context in which the service is being delivered and to compare this to available staffing and thereby to highlight any staffing shortfalls. In addition it can be used for scenario planning based on changing circumstances within the care home and should be used in conjunction with the information collated in the care home safety huddle.

Education

Video demonstrations have been developed for users on how to complete the Safety Huddle and Care Home Professional Judgement decision making templates:

Contact

If you have any comments or queries about these templates, then please contact Susan Stewart, Professional Advisor, Directorate for Chief Nursing Officer by Tuesday 30th June: susan.stewart2@gov.scot

Please also note that these templates have been designed for the specific circumstances of the COVID-19 emergency and should not be used once the pandemic is over.