Heat transition: public engagement strategic framework

A guide to how we will work with others to deliver a programme of public awareness raising, education and participation around clean heat and energy efficiency.


Chapter 5: Monitoring and Evaluation

Monitoring

To ensure this Public Engagement Strategy has the desired impact, it is important that we monitor and evaluate progress towards the strategy’s strategic objectives. We will take a multi-stranded approach to monitoring and evaluation, as set out below. This links closely with and feeds into our wider Monitoring and Evaluation Framework for the Heat in Buildings Programme.

We will use the indicators set out in Table 3 to monitor:

a) Scottish public awareness and understanding of clean heating systems and energy efficiency measures, and of the actions people and organisations must take to reduce emissions, and

b) public engagement in the heat transition.

We will monitor these indicators using data from the primary sources outlined below and analyse this data with data from select secondary (third-party) sources such as UK Government surveys.

Table 3: Monitoring and Evaluation
Outcome Indicators Data source
People are aware and understand the changes we all need to make in how we heat and use energy in our homes and buildings, and how to access support to do this. Awareness:
  • People's awareness of the need for heat transition.
  • People's awareness of changes they need to make in heat transition.
  • People's awareness of support available to them and how to access it.
Scottish Household Survey HiBs/ CC joint PES survey (2024, 2026)
Understanding:
  • People's understanding of the need for heat transition.
  • People's understanding of changes they need to make in heat transition.
People can actively participate in the heat transition through dialogue and sharing of fair and inclusive policies and delivery activities.
  • Public participation in the heat transition: number of opportunities available for people to engage in heat transition-related public engagement activities in Scotland (for example public consultations and related engagement events, and citizens’ panels).
TBC
Clean heating systems and improved energy efficiency standards and behaviours are normalised and encouraged across society.
  • People's willingness/intention to install EE improvement measures and clean heating systems.
  • Actual rates of EE improvement measures and clean heating system installation.
Scottish Household Survey HiBs/ CC joint PES survey (2024, 2026)

We will publish baseline statistics in the first year of the strategy and then re-evaluate these statistics in year three of the strategy to provide an indication of whether a change in awareness and understanding of clean heat and energy efficiency, as well as participation in it, has occurred.

We acknowledge that many diverse factors will influence these indicators. We expect the programme of work set out in this strategic framework to make a positive contribution towards national statistics.

Over the lifetime of this strategic framework, we will also explore whether there is scope to develop and resource any additional national indicators to improve how we monitor progress.

Evaluation

It will be important that we continuously learn and improve as we take forward the actions outlined in this strategic framework. The activities and interventions identified in Chapter 3 are varied – from national advertising campaigns to place-based community-led projects. Each will require a bespoke approach to evaluation.

We will ensure that we develop evaluation strategies for all the major interventions set out within this document and will report our findings. Evaluation will help to not only track progress but also provide rich learning and development so that future activities can be improved. Delivery activities outlined in this strategy will run until 2026. At the end of this period, we will undertake a review of these activities and evaluate the strategy’s impact against the indicators set out in Table 3, above.

As part of this process, we will gather feedback from key stakeholders and delivery partners on what aspects of the strategy they think are working well and what can be improved. The findings of this review will inform public engagement activities implemented under future versions of this strategy.

Contact

Email: lauren.austin@gov.scot

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