After the review
An action plan will be created for your organisation detailing the actions that have arisen from the review.
It is the responsibility of your organisation to implement these changes over an 18 month period and report back to us on progress, on a quarterly basis.
We will assign a customer service manager (CSM) following the review, to support and guide you through the implementation of the action plan. Quarterly meetings will take place between the CSM and the senior responsible owner (SRO) in your organisation, to monitor progress.
For more information contact the P2P review team at: firstname.lastname@example.org