NHSSCOTLAND STAFF SURVEY 2013 National Report

Q8a. Care of patients / service users is my Board's top priority.

Q8b. I am able to do my job to a standard I am personally pleased with.

Q8c. I am happy to go the 'extra mile' at work when required.

Q8d. I would recommend my Board as a good place to work.

Q8e. I still intend to be working within my Board in 12 months time.

Q8f. I am satisfied with the sense of achievement I get from work.

Q8a. Care of patients / service users is my Board's top priority.

Q8b. I am able to do my job to a standard I am personally pleased with.

Q8c. I am happy to go the 'extra mile' at work when required.

Q8d. I would recommend my Board as a good place to work.

Q8e. I still intend to be working within my Board in 12 months time.

Q8f. I am satisfied with the sense of achievement I get from work.

Q3a. I am kept well informed about what is happening in my Board.

Q3b. My line manager communicates effectively with me.

Q3c. When changes are made at work, I am clear how they will work out in practice.

Q3d: I am clear what my duties and responsibilities are.

Q3e: I understand how my work fits into the overall aims of my Board.

Q3a. I am kept well informed about what is happening in my Board.

Q3b. My line manager communicates effectively with me.

Q3c. When changes are made at work, I am clear how they will work out in practice.

Q3d: I am clear what my duties and responsibilities are.

Q3e: I understand how my work fits into the overall aims of my Board.

Q4a. In the last 12 months, have you had a KSF development review, performance review, appraisal, PDP meeting or equivalent?

Staff who said they had taken part in a KSF development review or equivalent were asked:

Q4b. Did it help you to improve how you do your job?

Q4c. Did it help you agree clear objectives for your work?

Q4d. Did you agree a Personal Development Plan or equivalent?

Staff who said that they had agreed a PDP were asked:

Q4e. Have you received, or do you expect to receive, the training that was identified in that plan?

Q4a. In the last 12 months, have you had a KSF development review, performance review, appraisal, PDP meeting or equivalent?

Staff who said they had taken part in a KSF development review or equivalent were asked:

Q4b. Did it help you to improve how you do your job?

Q4c. Did it help you agree clear objectives for your work?

Q4d. Did you agree a Personal Development Plan or equivalent?

Staff who said that they had agreed a PDP were asked:

Q4e. Have you received, or do you expect to receive, the training that was identified in that plan?

Q5a. Staff are always consulted about changes at work.

Q5b. I have sufficient opportunities to put forward new ideas or suggestions for improvement in my workplace.

Q5c. I am confident my ideas or suggestions would be listened to.

Q5d. I have a choice in deciding what I do at work.

Q5a. Staff are always consulted about changes at work.

Q5b. I have sufficient opportunities to put forward new ideas or suggestions for improvement in my workplace.

Q5c. I am confident my ideas or suggestions would be listened to.

Q5d. I have a choice in deciding what I do at work.

Q6a. My line manager encourages me at work.

Q6b. I get the help and support I need from colleagues.

Q6c. My Board acts fairly and offers equality of opportunity with regard to career progression / promotion.

Q6a. My line manager encourages me at work.

Q6b. I get the help and support I need from colleagues.

Q6c. My Board acts fairly and offers equality of opportunity with regard to career progression / promotion.

Q6d. During the past 12 months have you experienced unfair discrimination from your manager?

(% answering 'No')

Q6e. During the past 12 months have you experienced unfair discrimination from other colleagues?

(% answering 'No')

Staff who said they had experienced unfair discrimination were asked:

Q6f. Did you report the unfair discrimination you experienced?

Staff who said they had reported the unfair discrimination were asked:

Q6g. Were you satisfied with the response you received?

Q6d. During the past 12 months have you experienced unfair discrimination from your manager?

(% answering 'No')

Q6e. During the past 12 months have you experienced unfair discrimination from other colleagues?

(% answering 'No')

Staff who said they had experienced unfair discrimination were asked:

Q6f. Did you report the unfair discrimination you experienced?

Staff who said they had reported the unfair discrimination were asked:

Q6g. Were you satisfied with the response you received?

Q7a. I can meet all the conflicting demands on my time at work.

Q7b. There are enough staff for me to do my job properly.

Q7c. I believe it is safe to speak up and challenge the way things are done if I have concerns about quality, negligence or wrongdoing by staff.

Q7d. Have you had any Health & Safety training paid for or provided by your Board?

Q7a. I can meet all the conflicting demands on my time at work.

Q7b. There are enough staff for me to do my job properly.

Q7c. I believe it is safe to speak up and challenge the way things are done if I have concerns about quality, negligence or wrongdoing by staff.

Q7d. Have you had any Health & Safety training paid for or provided by your Board?

Q7e. During the past 12 months have you experienced bullying / harassment from your manager?
(% answering 'No')

Q7f. During the past 12 months have you experienced bullying / harassment from other colleagues?
(% answering 'No')

Staff who said they had experienced bullying / harassment were asked:

Q7g. Did you report the bullying / harassment you experienced?

Staff who said they had reported the bullying / harassment were asked:

Q7h. Were you satisfied with the response you received?

Q7e. During the past 12 months have you experienced bullying / harassment from your manager?
(% answering 'No')

Q7f. During the past 12 months have you experienced bullying / harassment from other colleagues?
(% answering 'No')

Staff who said they had experienced bullying / harassment were asked:

Q7g. Did you report the bullying / harassment you experienced?

Staff who said they had reported the bullying / harassment were asked:

Q7h. Were you satisfied with the response you received?

Q7o. During the past 12 months have you experienced emotional / verbal abuse from patients / service users or other members of the public? (% answering 'No')

Q7p. During the past 12 months have you experienced physical violence from patients / service users or other members of the public? (% answering 'No')

Staff who said they had experienced abuse and / or physical violence were asked:

Q7q. Was it discriminatory in nature? (% answering 'No')

Q7r. Did you report the emotional / verbal abuse or physical violence you experienced?

Staff who said they had reported the abuse and / or physical violence were asked:

Q7s. Were you satisfied with the response you received?

Q7o. During the past 12 months have you experienced emotional / verbal abuse from patients / service users or other members of the public? (% answering 'No')

Q7p. During the past 12 months have you experienced physical violence from patients / service users or other members of the public? (% answering 'No')

Staff who said they had experienced abuse and / or physical violence were asked:

Q7q. Was it discriminatory in nature? (% answering 'No')

Q7r. Did you report the emotional / verbal abuse or physical violence you experienced?

Staff who said they had reported the abuse and / or physical violence were asked:

Q7s. Were you satisfied with the response you received?