Ending homelessness and rough sleeping: action plan

National Performance Framework

In 2018 the Scottish Government and COSLA agreed a completely revised National Performance Framework^[4] which was developed together with the people of Scotland to reflect our values as a nation and the aspirations we hold for our future.

Central to the National Performance Framework, and the delivery of this Action Plan, is the fundamental value that we are a society which treats all our people with kindness, dignity and compassion. Ensuring everyone has a safe, warm, secure home is a key part of making sure that value is central to our society.

In addition there are five Outcomes within the National Performance Framework which are fundamental to our ambition to end homelessness in Scotland. These focus on the importance of inclusive communities, respecting human rights, tackling poverty, education and safety:

We respect, protect and fulfil human rights and live free from discrimination

We tackle poverty by sharing opportunities, wealth and power more equally

We live in communities that are inclusive, empowered, resilient and safe

We grow up loved, safe and respected so we can realise our full potential

We are well educated, skilled and able to contribute to society

Achieving our ambitions of ending homelessness will support, and be supported by, all of these important outcomes which is why they provide the basis for the Ending Homelessness Together vision which underpins this plan.

To end homelessness together we will ensure a person-centred approach is embedded across strategy and services; increase our focus on preventing homelessness from happening in the first place; prioritise settled homes for all; increase investment to respond quickly and effectively whenever homelessness happens; and join up planning and resources to prevent and tackle homelessness.

This Action Plan sets out the steps we will take together to achieve this vision, and end homelessness and rough sleeping.

Homelessness vision:

Everyone has a home that meets their needs

Homelessness is ended

National Performance Framework: Our Values

‘We are a society which treats all our people with kindness, dignity and compassion…’

To end homelessness we will:

Embed a person-centred approach

MY SUPPORT IS FLEXIBLE AND BUILDS ON MY STRENGTHS AND SUCCESSES

I ALWAYS HAVE CHOICE AND CONTROL

I AM LISTENED TO, VALUED AND TREATED WITH DIGNITY AND RESPECT

Prevent homelessness from happening in the first place

I CAN FIND SUPPORT QUICKLY IF I NEED IT, BEFORE REACHING CRISIS POINT

I AM HELPED TO KEEP MY HOME, WHICH HELPS ME FOCUS ON OTHER GOALS

MY HOUSING OPTIONS ARE CONSIDERED WHEN MY OTHER CIRCUMSTANCES CHANGE

Join up planning and resources to tackle homelessness

I KNOW WHERE TO GET HELP

I EXPECT SERVICES TO WORK TOGETHER, IN PARTNERSHIP WITH ME

I TRUST THAT THE RIGHT PEOPLE ARE INFORMED ABOUT MY NEEDS AND EXPERIENCES

Respond quickly and effectively whenever homelessness happens

I EXPECT MY HOUSING CRISIS TO BE RESPONDED TO WITH URGENCY

THE HELP I GET IS RIGHT FOR ME, AND REDUCES THE RISK OF HOMELESSNESS HAPPENING AGAIN

Prioritise settled homes for all

I CAN EXERCISE MY RIGHT TO ACCESS AND MAINTAIN A SAFE AND SECURE HOME

I BUILD AND MAINTAIN POSITIVE RELATIONSHIPS AND AM PART OF THE COMMUNITY

National Performance Framework: Our Values

‘We are a society which treats all our people with kindness, dignity and compassion…’

We respect, protect and fulfil human rights and live free from discrimination

We tackle poverty by sharing opportunities, wealth and power more equally

We live in communities that are inclusive, empowered, resilient and safe

We grow up loved, safe and respected so we can realise our full potential

We are well educated, skilled and able to contribute to society

Housing & Regeneration Outcomes Vision:

All people in Scotland live in high quality sustainable homes that they can afford and that meet their needs

Well- functioning housing system:

• Availability and choice
• Homes people can afford
• Growth of supply

High quality sustainable homes:

• Safe and warm
• Resource efficient
• Promote well-being

Homes that meet people’s needs:

• Accessing a home
• Keeping a home
• Supporting independent living

Sustainable communities:

• Economically sustainable
• Physically sustainable
• Socially sustainable

Homelessness vision:

Everyone has a home that meets their needs Homelessness is ended

• Homelessness is only ever rare, brief, and non-recurrent due to effective prevention and rapid response when people have become homeless or are at risk of homelessness
• Homelessness is not caused by policies that impact on the people of Scotland
• Where temporary accommodation is required it is for emergency or very specific reasons only; it is of a high standard and it is fit for the specific purpose required
• Nobody sleeps rough

Embed a person-centred approach

Prevent homelessness from happening in the first place

Join up planning and resources to tackle homelessness

Respond quickly and effectively whenever homelessness happens

Prioritise settled homes for all