Publication - Advice and guidance

Tablet client devices framework

Published: 20 Jun 2016

Guidance for public sector organisations on how to access and use the framework agreement.

20 Jun 2016
Tablet client devices framework

Who can access: all public sector
Contract status: live
Dates of contract: 20 June 2016 to 19 June 2020 (framework refresh in progress)
Category: ICT products - national


Single supplier framework for the provision of a range of tablet client devices and operating systems, and all associated services.

This national framework for tablet client devices is a re-let of the previous tablet device framework.

What is in scope

This framework covers: proprietary, open source and enterprise tablet devices, accessories and all services associated with the deployment of tablet devices.

It is anticipated that the majority of requirements for tablet devices will be met through the national framework.

What is out of scope

The framework does not cover:

  • all desktop and mobile client devices
  • monitors
  • servers
  • peripherals (which are not included at the point of order)

There are separate frameworks agreements for office equipment, mobile, web based and proprietary, desktop, and workstation client devices. There is also a national framework for IT peripherals.

Who can use this

The framework can be used by:

  • central government
  • health
  • local authorities
  • universities and colleges
  • third sector (voluntary organisations and charities registered in Scotland)
  • pther public bodies

The framework was awarded following a comprehensive tender exercise, in accordance with EU public procurement regulations.

Note: It is the responsibility of any buying organisation wishing to use the framework agreement to satisfy itself that it is eligible to do so. 

Entitlement can be established from the terms of the OJEU advert and guidance on this can be found in annex A of our guidance on framework agreements.

If there is any doubt, legal advice should be sought.


Benefits of this national framework include:

  • significant savings when compared with current market pricing
  • broader range of best in class, future proofed tablet client computing which meets the needs of a diverse range of use cases, on a fixed price call off basis, ensuring choice and value for money throughout the term of the agreement
  • flexibility to introduce new and emerging technology through a process of continuous improvement
  • increased focus on services to include, for example, deployment services and support, mobile device management, application development, volume licensing. The previous framework was particularly successful in terms of training, with over 2,500 teachers being trained in the use of devices for teaching and learning in the classroom. This framework will continue that focus
  • options for packaging and the re-use of packaging together with options for re-sale, re-use, repair and WEEE management in relation to framework devices
  • award follows a comprehensive tender exercise, under EU public procurement regulations, and provides an easy route to market for contracting organisations
  • one central point for ordering and contract management covering warranty, insurance and general supply enquiries, maintaining consistent service and pricing across Scottish public sector
  • addresses the Scottish Government’s and Scottish public sector organisations’ aspirations with regards to ethical, social, economic, environmental and sustainability issues

Supplier details

XMA Limited
Junction 24 Business Park
Helen Street
G51 3HF

Further information

Information about pricing and terms and conditions for frameworks and contracts can be found on the Knowledge Hub.

If you are not registered to access this and are eligible to use the framework please complete the registration form and send it to

A buyer's guide is also available from the XMA portal. Organisations should contact XMA at for further details or to register for the portal.


ICT Senior Portfolio Specialist

Bryan Dodds
Phone: 0131 244 6290

ICT Portfolio Specialist

Leigh Syme
Phone: 0131 244 6812