Social Security Experience Panels - panel members: full report - 2020 update

This report provides demographic information about the Social Security Experience Panels. It also summarises feedback from panel members about their experiences of being a member of the panels and how this could be improved.

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Geography – Local Authority and Urban / Rural

New panel members

We asked new panel members to provide their postcode in their ‘Experience Panel Member Registration Form.’ Of the 572 new panel members that were recruited, geographic information is available for 551 respondents who provided their postcode.

Respondents provided postcodes from all 32 local authority areas in Scotland. These included 11 per cent of respondents who live in City of Edinburgh, 9 per cent who live in Glasgow City, and 8 per cent who live in Fife.

Table 15: New panel members – respondents by local authority (n=551)
Local Authority Number of respondents % respondents
City of Edinburgh 62 11%
Glasgow City 51 9%
Fife 42 8%
South Lanarkshire 39 7%
North Lanarkshire 28 5%
North Ayrshire 27 5%
Highland 26 5%
Renfrewshire 25 5%
Scottish Borders 18 3%
Dundee City 17 3%
Dumfries and Galloway 16 3%
West Lothian 16 3%
Falkirk 15 3%
Perth and Kinross 15 3%
East Ayrshire 13 2%
Inverclyde 13 2%
East Renfrewshire 12 2%
Angus 12 2%
East Lothian 11 2%
Aberdeenshire 11 2%
Moray 10 2%
West Dunbartonshire 10 2%
Na h-Eileanan Siar <10 2%
Midlothian <10 1%
South Ayrshire <10 1%
Aberdeen City <10 1%
Stirling <10 1%
Argyll and Bute <10 1%
East Dunbartonshire <10 1%
Clackmannanshire <10 1%
Orkney Islands <10 1%
Shetland Islands <10 1%

70 per cent of new panel members live in either ‘Large Urban Areas’ or ‘Other Urban Areas.’ 12 per cent live in ‘Accessible Rural Areas’, and 8 per cent live in ‘Remote Rural Areas.’[24]

Table 16: New panel members – respondents by area type (n=551)
Area type Number of respondents % respondents
Large Urban Areas 186 34%
Other Urban Areas 198 36%
Accessible Small Towns 40 7%
Remote Small Towns 19 3%
Accessible Rural Areas 65 12%
Remote Rural Areas 43 8%

All panel members

Across different ‘Experience Panels Registration Forms’, we have asked panel members to provide their postcode. Responses were available from the 2,193 panel members.

Respondents provided postcodes from all 32 local authority areas in Scotland. These included 13 per cent of respondents who live in Glasgow City, 12 per cent who live in City of Edinburgh, and 7 per cent who live in Fife.

Table 17: New panel members – respondents by local authority (n=2,193)
Local Authority Number of respondents % respondents
Glasgow City 280 13%
City of Edinburgh 253 12%
Fife 157 7%
South Lanarkshire 138 6%
Highland 130 5%
North Lanarkshire 103 5%
Renfrewshire 92 4%
Dundee City 86 4%
North Ayrshire 71 5%
Perth and Kinross 68 3%
West Lothian 60 3%
Falkirk 60 3%
Scottish Borders 59 3%
Dumfries and Galloway 55 3%
West Dunbartonshire 50 2%
Angus 49 3%
Inverclyde 46 2%
Aberdeenshire 44 3%
East Renfrewshire 42 2%
Aberdeen City 42 2%
East Lothian 39 2%
Argyll and Bute 39 2%
East Ayrshire 36 2%
South Ayrshire 36 2%
Moray 34 2%
Stirling 33 2%
East Dunbartonshire 23 1%
Midlothian 22 1%
Clackmannanshire 18 1%
Na h-Eileanan Siar 13 1%
Orkney Islands 10 1%
Shetland Islands <10 0%

72 per cent of panel members live in either ‘Large Urban Areas’ or ‘Other Urban Areas.’ 9 per cent live in ‘Accessible Rural Areas’, and 7 per cent live in ‘Remote Rural Areas.’

Table 16: All panel members – respondents by area type (n=2,193)
Area type Number of respondents % respondents
Large Urban Areas 839 38%
Other Urban Areas 753 34%
Accessible Small Towns 165 8%
Remote Small Towns 83 4%
Accessible Rural Areas 200 9%
Remote Rural Areas 153 7%

Contact

Email: socialsecurityexperience@gov.scot

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