Information

Social Security experience panels: others speaking to Social Security Scotland for clients - main report

Outlines the Social Security experience panel's views expressed in a survey on the process for someone else being able to contact Social Security Scotland on behalf of a client.

This document is part of a collection


Footnotes

1. More information is
available at: https://www.mygov.scot/get-extra-support-applying-for-benefits-in-scotland/

2. Scottish Government (2017). Social Security Experience Panels: About Your Benefits and You - Quantitative Research Findings. [Online]
Available at: www.gov.scot/Publications/2017/11/7769/

3. Scottish Government (2018). Social Security Experience Panels: Who is in the panels and their experiences so far. [Online]
Available at: www.gov.scot/Publications/2018/10/3083/

4. The percentage is of total respondents, not disabled respondents. Respondents were able to select multiple disability types.

5. 17 per cent of the Scottish population lives in a rural area.
Scottish Government (2018). Rural Scotland Key Facts 2018. [Online]
Available at: www2.gov.scot/Resource/0054/00541327.pdf

6. Respondents had experience of applying for (themselves or someone else) or receiving these benefits within the last three years, but were not necessarily in receipt of the benefit at the time of the survey.

7. Scottish Government (2018). Social Security Experience Panels: Who is in the panels and their experiences so far. [Online]
Available at: www.gov.scot/Publications/2018/10/3083

8. Results are presented as whole numbers for ease of reading. Due to rounding, percentages may not add up to exactly 100 per cent.

Contact

Email: Socialsecurityexperience@gov.scot

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