Scottish Child Payment: service level agreement between the Secretary of State for Work and Pensions and Scottish Ministers

Service level agreement between the Secretary of State for Work and Pensions and Scottish Ministers in respect of Scottish Child Payment


21 Technical capabilities

21.1 Each party will, as soon as reasonably practicable, inform the other party of any proposed changes to its IT environment that would impact on the delivery of SCP. Each party will thereafter cooperate with the other to minimise the impact of such changes will have on delivery of SCP. Incident management processes are detailed within the [REDACTED] Service Level Agreement (SLA) and [REDACTED] and [REDACTED] between DWP and Scottish Ministers in relation to [REDACTED] and the Scottish Ministers' [REDACTED] as referenced, in Section 4 (Derivation) of this Agreement.

Contact

Email: formalagreements@socialsecurity.gov.scot

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