Best Start Grant: Service Level Agreement between the Secretary of State for Work and Pensions and Scottish Ministers

2. Scope and Principles

2.1 This Agreement sets out the provisions of the relationship between Scottish Ministers and DWP in relation to Best Start Grant (BSG) only and the Services DWP are providing. The Services are described in Annexes 1(a) to (k) and relate to:

• BSG Pregnancy and Baby Payment (PBP) – from 10 December 2018
• BSG Early Learning Payment (ELP) – from 29 April 2019
• BSG School Payment (SP) – from 3 June 2019
• Best Start Food (BSF) – from 12 August 2019

2.2 DWP and Scottish Ministers shall work in partnership to ensure that the Services are being delivered in accordance with the terms of this Agreement.

2.3 The partnership will seek continuous improvement in delivery standards including sharing lessons from delivery of the service insofar as relevant.

2.4 Each party will act transparently and will work in a practical way in regards to reaching mutual agreements on any issues that may arise.