Adult Disability Payment: service level agreement between the Secretary of State for Work and Pensions and Scottish Ministers

Service Level Agreement Between the Secretary of State for Work and Pensions and Scottish Ministers relating to Adult Disability Payment.


6. Disputes

6.1 Each party to this Agreement will notify the other of any issues, concerns or complaints regarding any matter covered by this Agreement. Wherever possible, these difficulties will be resolved by the process set out in the 'SM/DWP Single MoU' as referenced in Section 4 (Derivation) of this Agreement. In the event of a formal escalation of an issue, the process for dispute resolution is outlined in Section 6 of the SM/DWP Single MoU.

Contact

Email: formalagreements@socialsecurity.gov.scot

Back to top