Adult Disability Payment: service level agreement between the Secretary of State for Work and Pensions and Scottish Ministers

Service Level Agreement Between the Secretary of State for Work and Pensions and Scottish Ministers relating to Adult Disability Payment.


21. Technical Capabilities

21.1 Each party will, as soon as reasonably practicable, inform the other party of any proposed changes to its IT environment that would impact on the delivery of ADP. Each party will thereafter co-operate with the other to minimise the impact that such changes may have on delivery of ADP. Incident management processes are detailed within the [Redacted] Service Level Agreement and 'Data Processing Agreement (DPA)' and the [Redacted] between DWP and Scottish Ministers in relation to [Redacted] and the Scottish Ministers [Redacted] as referenced, in Section 4 (Derivation) of this Agreement.

Contact

Email: formalagreements@socialsecurity.gov.scot

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