Adult Disability Payment: service level agreement between the Secretary of State for Work and Pensions and Scottish Ministers

2. Scope and Principles

2.1 This Agreement sets out the provisions of the relationship between Scottish Ministers and DWP in relation to the Adult Disability Payment (ADP) claims and 'the Services' DWP will provide to support this. The Services are described in Annexes A to T.

2.2 ADP will replace DWP's Personal Independence Payment (PIP) and will be administered by Social Security Scotland. ADP followed a multi-phase rollout consisting of a pilot for new applications, case transfer pilot for existing PIP awards and a national launch that includes transfer of Disability Living Allowance Working Age (DLA WA) awards for clients resident in Scotland.

2.3 The pilot phase for new applications initially covered three areas in Scotland and commenced on 21 March 2022. This was extended to additional areas in Scotland prior to a full national launch in August 2022, at this point, DWP will cease to process new PIP claims for clients resident in Scotland. DWP will continue to deliver the existing operational service for both PIP and DLA WA until full case transfer occurs. This arrangement is covered by the terms of the 'Personal Independence Payment' and 'Disability Living Allowance' Agency Agreements, as referenced in Section 4 (Derivation) of this Agreement.

2.4 Under the [Redacted] 'Data Sharing Agreement', as referenced in Section 4 (Derivation) of this Agreement, DWP provide the necessary data to enable Social Security Scotland to process applications for ADP.

2.5 DWP and Scottish Ministers shall work in partnership to ensure that the Services are delivered in accordance with the terms of this Agreement.

2.6 The partnership will seek continuous improvement in delivery standards including sharing lessons from delivery of the service insofar as relevant.

2.7 Each party will act transparently and work in a practical way in regard to reaching mutual agreements on any issues that may arise.