Publication - Advice and guidance
Tobacco or vaping product businesses - age verification policies: guidance for retailers
A guide for retailers of tobacco, vaping, nicotine or herbal smoking products and cigarette papers on creating an age verification policy for their store, including what documentation to ask for and approaching customers. A person who carries on a tobacco or vaping product business must have regard to this guidance.
Tobacco Products, Vaping Products, Nicotine Products, Herbal Smoking Products and/or Cigarette Papers Retailing
Age Verification Policy Record
- Name of business owner/manager
- Retail register 10 digit ID code
- Name and address of the premises
- Date on which the policy was agreed
- Agreed review period for the policy
- Age under which proof is required (Must be 25 or older)
Category of products sold: (please tick all that apply)
- Tobacco products
- Herbal smoking products
- Vaping Products
- Nicotine Products
- Cigarette Papers
How the need for proof of age is raised? (please tick all that apply)
- Politely
- By referring to a poster/notice
- By referring to the law
- By getting the manager to explain
- Other (please specify)
Proof of age documents you accept (please tick all that apply)
- Passport
- UK Driving licence
- EU Photo-card driving licence
- Defence identity Card
- Photo id with PASS hologram
- National identity card issued by EU state, Norway, Iceland, Liechtenstein or Switzerland
- Bio-metric Immigration Document
Staff check documents for (please tick all that apply):
- Authenticity of document
- Confirmation of customer identity
- Confirmation of age (by date of birth)
- Confirmation document is an original
How refusal to sell is made? (please tick all that apply)
- Politely
- By referring to a poster/notice
- By referring to the law
- By getting the manager to explain
- Other (please specify)
Contact
Email: tobaccocontrolteam@gov.scot