Scottish Welfare Fund: statutory guidance – March 2021

An update to the Scottish Welfare Fund statutory guidance, previously published in May 2019, to include a section on the Self-isolation Support Grant and to correct any inaccuracies or anachronisms which have occurred since the previous publication.

Annex D Templates For Recording Decisions

a) Template for Recording a Scottish Welfare Fund Decision

Name: Case Number:

Grant Applied For: Application Date:

Name of the Officer who made the decision:

Date of decision:

Summary of application  
Summary of key facts taken in to account in making the decision  
Any information gathered that was actively disregarded  
How has applicant been given the opportunity to put their case?  
Any other support offered to or received by the applicant as a result of their application.  
Any other relevant information  
Decision made by the decision maker Eligibility
Qualifying Criteria
Reasons for this decision, how the evidence has been weighed.  

Decision makers should clearly document the reasons for their decisions. This includes how they have used or evaluated the evidence to decide on the eligibility and priority of the application. The Scottish Welfare Fund is a discretionary scheme. Decision makers do not have to follow the guidance but should document their reasons as part of their normal recording if they decide to depart from it, in case a review is requested and to satisfy audit requirements.

Decision makers should make sure that they:

have considered the Scottish Welfare Fund guidance and any local policies relating to it

have followed any local processes relating to the processing of applications, for example in notifying the applicant of the outcome of an application

base their decisions on accurate and up to date information

have taken all the relevant information in to account and have not taken any irrelevant information in to account

seek information to fill any gaps in evidence and record information gathered

give the applicant an opportunity to make their case

have properly used their discretion to consider the case rather than following guidance or policy in an unquestioning way

make a reasonable and fair decision, based on all the facts of the case, in keeping with the laws of natural justice

keep an open mind and focus on the need identified by the applicant and the overall objectives of the Scottish Welfare Fund.

It is recognised that for the most part such record of decisions reached will be recorded on supporting IT systems in place.



Back to top