Scottish Welfare Fund Statistics: update to 31 December 2024
The quarterly update of Scottish Welfare Fund Statistics for October to December 2024. This includes quarterly statistics on Community Care Grants and Crisis Grants from 2019 onwards.
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During October to December 2024, local authorities processed 86% of Community Care Grant applications within the target time of 15 working days (Table 8, Chart 4), and processed 97% of Crisis Grant applications within the target time of the end of the next working day (Table 10, Chart 5).
Three local authorities processed fewer than 80% of Community Care Grant applications on time: Falkirk (43%), Aberdeen (51%) and Glasgow (60%) (Table 9), and four processed fewer than 90% of Crisis Grant applications on time: Falkirk (82%), Shetland (83%), Renfrewshire (85%) and Orkney (89%) (Table 11).
It should be noted that these figures take into account the time of receipt of applications for the first time. If an application is made after 16:45, it is treated as having been received on the next working day, which gives a fairer impression of processing. This change has been applied retrospectively.
It is possible that cases are currently missing from the dataset used to produce this publication due to delays in processing or late returns, or due to cases being awarded in principle or ‘pending’ on local authority systems. It is therefore possible that estimates of the proportion processed within target times could change for the latest quarter in subsequent publications.
Chart 4: Initial Processing Times for Community Care Grants – Quarterly
This chart shows time series of the proportion of CCG applications within the processing time target per quarter since April 2019.
Chart 5: Initial Processing Times for Crisis Grants – Quarterly
This chart shows time series of the proportion of CCG applications within the processing time target per quarter since April 2019.