Scottish Household Survey User Engagement Report 2020
This report summarises the results of the user engagement that has been undertaken on the outputs produce from the 2019 Scottish Household Survey
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7. Conclusion
User engagement has been at the centre of the changes made to the Scottish Household Survey reporting format. This has ensured that the new products are as useful and suitable as possible.
Developing a new data dissemination tool has improved the SHS team’s understanding of how our users engage with the data, and resulted in better ways of disseminating it to meet their needs. The combination of qualitative and quantitative feedback options allowed different ways for users to feed-in views and the user engagement throughout the development process ensured that the tool has been designed with their needs in mind. Ultimately, the creation of the data explorer has reduced cost and time for the SHS team to produce data, and most importantly enhanced the user experience of accessing SHS data.
The new annual report format has increased the number of publications created. This makes it possible for SHS data to be used to its full potential. Overwhelmingly positive feedback on the new reporting format suggests that all or a combination of the current suite of publications should be produced again in the future.
The Scottish Household Survey team continuously seek to engage with our users to improve the ways in which we communicate our findings and data. We welcome any further feedback to take into account for future improvement of Scottish Household Survey reporting.
Contact Details
SHS Project Team
Communities Analysis Division
Victoria Quay
Edinburgh
EH6 6QQ
Contact
Email: shs@gov.scot
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