Scottish Government Complaints Handling Procedure Easy Read version January 2026

To complain you can

Email sgcomplaints@gov.scot

Write to Scottish Government

Complaints
1E. 10
St. Andrews House
Edinburgh
EH1 3DG

If you use BSL contact us at Contact Scotland-BSL

Please tell us if there is a better way for us to talk to you or if you need help making a complaint.