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Publication - Advice and guidance

Scottish Government Complaints Handling Procedure Easy Read version January 2026

Published
29 January 2026
From
Director of Communications and Ministerial Support
Directorate
Communications and Ministerial Support Directorate
Topic
Public sector
ISBN
9781806437344

Scottish Government Complaints Handling Procedure Easy Read version January 2026

View supporting documents Supporting documents

What is a complaint

A complaint is when you tell us that you are unhappy with

  • our service
  • what we did
  • what we did not do.

Contact

Email: sgcomplaints@gov.scot

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