Scottish Cancer Patient Experience Survey 2024: Support and Information for People Receiving Cancer Care

Key points

People’s experience of cancer care in Scotland is generally very positive. At national level, 95% of patients rated their overall care positively. The analysis shows that, compared with figures at national level (i.e. compared to all patients in Scotland):

Overall experience

• people with gynaecological cancer were less likely to rate their overall care positively, and people with haematological cancer more likely to rate it positively

Mode of appointment

• people living in remote rural areas were more likely to have telephone and videocall appointments, and less likely to have face-to-face appointments

Information and support

• people aged 75 or older were less likely to feel supported practically, emotionally or psychologically by charity, voluntary or community groups during their cancer treatment
• people with gynaecological cancer were less likely to receive all the information needed to help care for them at home