Publication - Research publication

Publicly-funded advice services in Scotland: review report

Published: 23 Feb 2018
Part of:

Review report from a Scottish Government-commissioned review of publicly-funded advice services in Scotland.

87 page PDF

996.6 kB

87 page PDF

996.6 kB

Publicly-funded advice services in Scotland: review report
Appendix 4: Bibliography

87 page PDF

996.6 kB

Appendix 4: Bibliography

Action On Hearing Loss, 2015. Action on Hearing Loss Annual Report 2015, Available at:

Advice Direct Scotland Limited, 2016. Advice Direct Scotland Accounts 2015 2016,

Andersen, D., 2016. Mapping Scottish Disability Claimant Benefits, Grants and Services : Exploring The Use of Rich Pictures in Mapping Public Sector Systems Confidential BA (Hons) International Business and Management Science. University of Strathclyde.

Atfield, G., Lindley, R. & Orton, M., 2016. Living With Debt After Advice: A Longitudinal Study of People on Low Incomes, York.

Burfeind, S., Mcguire, A. & Sankey, S., 2013. Money Advice Services Across Scotland's Local Authorities About This Report Other Contributors, Available at:

Carers UK, 2015. Breaking Isolation: Carers UK Annual Report, Available at:

Carrick, K. Et Al., 2016. Scottish Local Authorities Money Advice Performance Management Framework 2015-16 Data Analysis Report,

Carrick, K., Burton, K. & Barclay, P., 2017. Forecast Social Return on Investment Analysis on the Co-location of Advice Workers With Consensual Access to Individual Medical Records in Medical Practices Executive Summary,

Christie, C., 2011. Commission on the Future Delivery of Public Services, Available at:

Citizens Advice, 2016. Going For Broke: How Self-Employed People Move In and Out of Debt,

Clifford, J. Et Al., 2014. Stepchange Debt Charity: Social Impact Evaluation of Certain Projects Using Sociar Return on Investment, Leeds.

Cosla, 2011. Welfare Reform Delivery and Scottish Local Authorities.

Dryburgh, K., 2011. Debt Advice in Scotland the Role of the Scottish CAB Service in the Debt Advice Landscape Debt Advice in Scotland 2011,

Ellison, A. & Whyley, C., 2012. Money Advice Trust Debt Advice Channel Strategy Research Volume Two – The Potential for Channel Shift, Available at: and reports/mat_policis_channel_strategy_research_vol_2_channel_shift_200212.pdf.

Energy Savings Trust, 2016. Connecting With Homeowners: Making Energy Efficiency Relevant,

Evans, G. & Mcateer, M., 2011. Does Debt Advice Pay? A Business Case,

Farnish, C., 2015. Review of the Money Advice Service, Available at:

Financial Inclusion Taskforce, 2010. Mainstreaming Financial Inclusion. Dealing With Financial Distress: Access to Debt Advice March 2010,

Gibbons, D. & Foster, S., 2014. Advice, Support And Poverty Evidence Review, Available at:

Gillespie, M., 2007. Money Advice For Vulnerable Groups: Final Evaluation Report., P.90p. Available at:

Gillespie, M. & Dobbie, L., 2009. Funding Money Advice Services: Exploring Sustainable Models for the UK, Available at:

Goode, J. & Waring, A., 2011. Seeking Direction: Men , Money Advice and the Road to Financial Health,

Govanhill Housing Association, 2015. Govanhill Annual Report 201415, Available at:

Green, A.-M., 2009. Money Advice Giving Methods: A Review of Selected Recent Literature, Available at:

Harper, H., 2015. Volunteering and Wellbeing Scotland Performs: The Case For a New Volunteering Indicator.

Hartfree, Y. & Collard, S., 2014. Poverty , Debt and Credit : An Expert-led Review., (March).

Hopkins, N., 2014. Evaluation Fieldwork for Royal Hospital for Sick Kids ( RHSC) Hospital Financial Inclusion Service, Glasgow.

Improvement Service, 2014. Literature Review: Performance Management Indicators,

Improvement Service, 2015. Scottish Local Authorities Money Advice Performance Management Framework 2014-15 Data Analysis Report,

Littler, S., 2015. Welfare Benefits and General Practice: A Study at Keppoch Medical Practice, Possilpark Health and Care Centre,

Littlewood, M. & IPSOS Mori, 2012. Evaluation of the Local Authority Housing Hubs Approach, Edinburgh.

London Health Inequalities Network, 2013. Welfare Benefits Advice Through General Practices: A Business Case,

Low, C., 2015. Second Report of the Low Commission on the Future of Advice and Legal Support Getting It Right in Social Welfare Law,

Ltd, B.S., 2007. Evaluation of Greater Easterhouse Money Advice Project Financial Education Programme, Edinburgh.

Macmillan, 2015. Macmillan-Cancer-Support-Annual-Report-2015, Available at:

Mitton, L., 2008. Financial Inclusion in the UK Review of Policy and Practice, Available at:

Money Advice Scotland, 2015. Money Advice Scotland Impact Report 2014/2015: Going the Extra Mile,

Money Advice Service, 2016. Financial Capability in Scotland 2015 Initial Results from the 2015 UK Financial Capability Survey, Available at:

Naven, L. & Egan, J., 2013. Healthier, Wealthier Children: Learning from an Early Intervention Child Poverty Project,

NHS Health Scotland, 2016. Financial Inclusion Referral Pathway Toolkit.

One Parent Families Scotland, 2015. One Parent Families Scotland Annual Report 2015, Available at:

Parkinson, A. & Buttrick, J., 2015. The Role of Advice Services in Health Outcomes the Role of Advice Services in Health, Available at:

Parsonage, M., 2013. Welfare Advice for People Who Use Mental Health Services: Developing the Business Case, Available at:

Rahim, N. & Arthur, S., 2012. Experiences of Debt and Debt Advice Services in Islington,

Robson, K. & Hudson, N., 2015. Report for SPICE: Carers ( Scotland ) Bill., (May), pp.1–22.

Salter, J., 2014. The Borrowers: Looking Beyond the Financial Impact of Debt.

Sandback, J., 2011. Breaking Up is Never Easy : Separating Families' Advice Needs and the Future of Family Justice,

Scotland, F. in C., 2015. FAITH IN COMMUNITY (SCOTLAND).

Scotland, H.S.C.A., 2015. Health and Social Care Alliance Scotland Annual Report. Available at:

Scottish Legal Aid Board, 2014. Making Justice Work: Landscape Review of Publicly-Funded Legal Assistance.

Scottish Legal Aid Board, 2015. Scottish Legal Aid Board Annual Report 2014-15, Available at:

Shelter, 2015. Helping More People.

Social Value Lab, 2014. Social Return on Investment of Citizens Advice Direct Report for Citizens Advice Direct, Available at:

Stepchange, 2014. Cutting The Cost of Problem Debt Challenge.

The Improvement Service, 2016. A Summary of the Impact of 2016-17 Local Authority Budget Cuts on Money Advice Services,

The Scottish Government, 2014. Making Justice Work, Edinburgh.

The Scottish Government, 2011. Renewing Scotland's Public Services Priorities for Reform in Response to the Christie Commission, Edinburgh.

The Scottish Government, 2012. Scotland's Digital Future: Delivery of Public Services,

The Scottish Government, 2009. Scottish National Standards for Information and Advice Providers: A Quality Assurance Framework 2009, Available at:

The Scottish Government, 2016. Creating a Fairer Scotland: A New Future for Social Security in Scotland, Edinburgh

The University of Strathclyde, 2014. The Continuing Financial Benefits of Advice Provision to the Common Good: The Example of the Citizens Advice Service in Scotland a Report to Citizens Advice Scotland from the Fraser of Allander Institute, Available at:

Treasury Department, 2015. Review of the Money Advice Service,

West Lothian Council, CASE STUDY: Improving Access and Visibility of Advice Services What Was the Challenge/Issue for West Lothian Advice Shop?

Withington, R., 2011. NHS Greater Glasgow And Clyde Financial Inclusion Evaluation Project: Literature Review., (August), Pp.1–35. Available at: