Procurement - desktop client devices framework (SP-22-019)

Guidance for public sector organisations on how to access and use the framework agreements


Who can access: all public sector
Contract status: live
Dates of contract: 1 September 2023 to 31 August 2025 (there are 2 x 12 month extension options, giving a maximum contract duration of four years)
Category: ICT products - national


Desktop client devices framework is a single supplier framework for the provision of desktop client devices and associated services.

What is in scope

  • corporate desktop PC
  • a range of flat panel monitors
  • fixed workstation
  • all services associated with the deployment of desktop client devices, together with a range of upgrades, downgrades and accessories

What is out of scope

  • mobile client devices
  • web based and proprietary client devices
  • tablet devices
  • thin client devices
  • servers
  • storage area networks
  • telecoms hardware
  • peripherals (which are not included at the point of order)

There are separate frameworks for mobileweb based and proprietary and technology peripherals and infrastructure.

Who is this available to

  • central government
  • health
  • local authorities
  • universities and colleges
  • third sector
  • other public bodies

Framework benefits

Benefits for public bodies using this framework include:

  • savings: the product pricing is significantly lower than current market pricing
  • fixed pricing: pricing is fixed for the duration of the frameworks, providing budget certainty for public bodies
  • coverage: the frameworks are available to all Scottish public sector contracting authorities, regardless of size or geographical location
  • environmental: to reduce the environmental impact of desktop computing, the latest energy efficiency and environmental accreditations were incorporated into the minimum specification
  • transactional efficiencies: the framework focus on eProcurement, increasing transactional efficiencies for end users
  • sustainability: the framework addresses the Scottish Government's and Scottish public sector organisations' aspirations with regard to ethical, social, economic, environmental and sustainability issues

Supplier details

HP Inc UK Limited
191 West George Street
G2 2LD

Supplier's contact details for account managers are as follows:

Central Government and Local Authorities

Paula McKeller
Phone: 07823535992

Education and health

Jason Hewins
Phone: 07767 827620

Organisations who are experiencing issues when using the framework should, in the first instance, escalate these by contacting HP Scottish Procurement escalation at This mailbox should not be used for general enquiries.

Contract or Framework Agreement guidance

Entitlement can be established from the terms of the Find a Tender Service notice.

It is the responsibility of any buying organisation wishing to use any framework agreement to satisfy itself that it is eligible to do so.

Guidance on this can be found in Annex A of our guidance on framework agreements.

If there is any doubt, legal advice should be sought.

Please see the following contract award notice for full details:

Desktop Client Devices

More information 

See: all Scottish Government frameworks and contracts.

We have published the buyer's guide for this framework:

Full product specifications and pricing details can be found on the Knowledge Hub.

If you are not registered to access this and are eligible to use the framework please complete the registration form and send it to one of the Scottish Procurement contacts listed above.



Dawn Swan
ICT Senior Portfolio Specialist
Phone: 0141 242 5595

Tom Waring
ICT Senior Portfolio Specialist
Phone: 0131 244 5485

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